Due to the nature of the business great communication skills, empathy and patience is crucial to support and understand them as well as a working knowledge of Microsoft office (Word, Excel, Outlook). Overall the successful candidate will a positive 'can do' attitude and will believe in the businesses services.
Salary:£20,000 - £25,000
Hours:Monday to Friday, 9am - 5pm or 20-25 hours per week for part-time
Benefits:20 days' holiday plus 8 bank holidays
Company mobile phone
*Interviewing, vetting and listing of experienced self -employed carers
*Ensuring effective induction of all company members and identification of individual training needs
*Manage phone and email enquiries from both carers and clients
*Support fast-moving programme of change to streamline carer engagement operational processes
*Investigating complaints, taking action and if appropriate reporting to safeguarding bodies.
*Championing the pursuit of excellent quality care to support older people and vulnerable adults across the region
*Office based role but with regular meetings and inductions to engage and support our growing team of self-employed carers in the region
*Minimum of NVQ level 3 or equivalent
*Extensive knowledge of care standards and safeguarding
*Capable of working under pressure
*Excellent communication skills, verbal and written
*Good people skills
*Strong organisational, administrative and IT skills
*Ability to work at speed and open to testing new ideas
*Familiarity with CRM systems would be beneficial
*Entrepreneurial spirit and ability to multi-task
*Self-motivated problem solver
If you are interested in this position and believe you would be suitable then please apply. Alternatively, please feel free to contact Ollie Thomas at Selective Recruitment.
If you do not hear back from us within four days you have unfortunately been unsuccessful in your application. Please continue to visit the website for other opportunities.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
- Social Care
- Internal Recruitment
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