Call Centre Agent - Collections Agent
Location: Basildon, Essex
Salary: £7.70 per hour
Start Date: Monday 19th January 2018
Hours: Various - Full Time and Part Time
Type: Ongoing temporary with the view to go permanent after 12 weeks
Training: 4 weeks from 19th January 2018, Monday to Friday 9am - 5pm or Monday to Friday 5pm - 9pm (you cannot have holiday within this period)
- Our client is currently looking to recruit a Collections Agent to become part of their success story.
- This area of our business provides a Collections service to credit card providers by managing overdue customer accounts.
- This is achieved by proactively contacting cardholders via a telephone dialler and requesting immediate payments by debit/credit card.
- We aim to meet client needs by speaking to the customers in a professional manner while maximising the funds collected.
The ideal candidate will:
- Be educated to GCSE level (including English and Math)
- Be PC literate
- Have excellent communication skills
- Have good analytical decision making skills
- Have a confident telephone manner
- Be flexible, highly motivated and enthusiastic