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Business Support Administrator

Posted 21 February by SSI Europe UK Limited T/A ServiceSource Easy Apply Featured Ended

Currently looking for a Business Support Administrator

ServiceSource (NASDAQ:SREV) provides the world’s leading B2B companies with expert, technology-enabled solutions and best-practice processes proven to grow and retain revenue from existing customers. With a holistic approach to the entire revenue lifecycle, ServiceSource solutions help companies drive customer adoption, expansion and renewal. Only ServiceSource brings to market more than 15 years of exclusive focus on customer success and revenue growth, global deployments across 40 languages and 150 countries, and a powerful, purpose-built Revenue Lifecycle Management technology platform.

Role Overview:

Based in our busy Liverpool Sales Centre, reporting to the Finance Manager and working closely with members of the Facilities team, this role will focus on providing an exceptional Reception and general business support service.


  • Meet and greet visitors to reception area
  • Manage the main phone line and direct calls
  • Booking and coordinating meeting rooms
  • Support finance and facility management
  • Point of contact for Bruntwood (office landlord) & other suppliers
  • Management of post for the sales centre, both incoming and outgoing
  • Stationery ordering & stock taking
  • Cleaning & Utilities coordination
  • Catering and Vending coordination
  • Food & beverage orders for meetings
  • Health and Safety coordination
  • Security pass & system coordination
  • Facilities ticket process coordination
  • Office development/enhancement project coordination
  • Credit card payments & administration

Qualifications & Experience

  • Previous experience working as a Receptionist/Administrator is essential
  • Motivated and passionate about fantastic customer service
  • Conscientious with good attention to detail and standard of numeracy
  • Comfortable dealing with internal employees and external guests at all levels
  • Ability to manage a varied workload and prioritise work within a fast-paced environment
  • Strong sense of urgency and organisational skills
  • Ability to demonstrate initiative and work without close supervision
  • Excellent written and verbal communication skills
  • 5 GCSE’s (or equivalent) grade C or above including Mathematics & English
  • MS Office experience including Word and Excel


ServiceSource offers an attractive competitive salary and benefits package.

Reference: 34525771

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