Business Analyst

YOU Recruitment are working with a global product-led brand on a high-impact change programme - and we’re hiring a seasoned Business Analyst to join their Process Analysis and Implementation Team.

This team is relatively new, meaning you’ll get exposure to a wide range of exciting projects and the opportunity to help shape how processes are rolled out. The company is highly receptive to new ideas, so your insight and input will be genuinely valued.

You’ll need to be confident gathering requirements from busy stakeholder groups, translating them into clear deliverables, and prioritising workflow to keep momentum high. While you’ll be working with Salesforce and other CRM/ERP systems, working in a SAP environment is preferable though not required.

A relevant degree is essential, ideally one that demonstrates structured problem-solving and systems thinking. Degrees in Business Analysis, Economics, Information Technology, or Business Management with IT are particularly well suited.

• 3+ years’ experience as a Business Analyst, ideally within fast-paced and complex environments
• Strong stakeholder management - able to capture, challenge and translate requirements effectively
• Proven ability to prioritise workflows and manage multiple initiatives simultaneously
• Knowledge of Salesforce Marketing Cloud (or similar CRM platform)
• Good understanding of systems integration and technical dependencies
• Commercially minded - able to connect operational change to business outcomes
• Excellent communication skills across both technical and non-technical teams

• Work within the Process Implementation Team to deliver scalable process improvements
• Own and manage the change roadmap, prioritising projects with measurable commercial impact
• Facilitate workshops, lead stakeholder discussions, and manage UAT
• Translate complex business requirements into practical, outcome-focused solutions
• Play an active role in shaping the ways of working within a growing team

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If you’re looking for a role where you’ll not only influence how a global business operates but also help build and shape a new Process Implementation function - this is it.