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Brokerage Officer

Brokerage Officer

Posted 6 April by Aatom Recruitment Ended

Working on behalf of a local authority, Aatom Recruitment has an exciting opportunity for an experienced Brokerage Officer with a background in local authority/health care/ social care/ public sector setting.


  • To provide a Brokerage/Placement Service to ensure the effective purchasing of care arrangements as detailed in agreed authorised care packages from needs led assessment
  • To maintain detailed records and systems for monitoring vacancies, allocations and placements across Adult Social Care
  • To negotiate fees in conjunction with advice and support from the Contracts Department, Finance and Team Manager/Service Manager
  • To negotiate regarding potential delayed discharges with the hospitals


  • To purchase Home Care hours in accordance with the stated needs as identified and outlined on the Care Plan
  • To purchase Residential or Nursing Care Placements, including Respite Care in accordance with the stated needs as identified and outlined on the Care Plan
  • To ensure that appropriate level of care provisions are available to the Emergency Duty Team (EDT) including beds and home care hours
  • To ensure that block Contracts are utilised to their optimum levels
  • To be responsible for developing and maintaining effective booking systems for respite care, permanent placements for residential and nursing, home care packages and other services
  • To assist in the development of transformational services within the brokerage/placement team
  • To ensure that all customers, including self funders are discharged from hospital within the specified timescales to avoid delayed discharges, and provide them with appropriate information
  • To ensure that all customers are provided with services as detailed in the Care Plan supplied by ACM or In-house Provider Services Home Care Rehab Team
  • To ensure that customers are aware of fees and charges
  • To ensure that the care purchased is in accordance with the customers choices and authorised as within budgetary limits by ACM
  • To meet the performance standards of ASC for quality and best value
  • To ensure that data bases, IT systems and monitoring information is maintained and up to date
  • To produce reports on data and information as requested by the Team Leader or Management
  • Arranging appropriate and timely transport ensuring correct services are provided that meet individual needs, e.g. via the London Ambulance Service or in-house passenger services
  • To ensure that good working relationships are developed and maintained with internal and external partners, staff and providers
  • To ensure that there is effective liaison and communication between partners, providers customers and the Brokerage Team including information to be provided to customers regarding their service package, including start times/dates and general information
  • To ensure effective transition from Panel authorisations to purchasing care packages
  • To liaise with finance and ensure that all financial requirements are met
  • To monitor, track and report any issues of concern including complaints through the appropriate chances to ensure quality services are provided
  • To ensure that services brokered and completed in a sensitive manner
  • To undertake any other duties commensurate with the grade of the post.


Required skills

  • CIPS
  • contract management
  • brokerage
  • direct payments
  • social care procurement

Reference: 34842744

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