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Bodyshop Advisor

Bodyshop Advisor

Posted 9 April by Inchcape Retail Limited Ended

Inchcape UK have been awarded No.1 in 'The Sunday Times Best Big Company To Work For' 2016
Do you want to join in our success?

Bodyshop Advisor (VW, Shrewsbury)

Monday - Friday

The Role

As a Service Advisor for Bodyshop you will ensure the highest level of customer satisfaction and care at all times for vehicle repair. A Service Advisor is the principle point of contact for all customer communication while the vehicle is in our Retail Centre. You will have excellent communication and organisational skills in order to deal with customers face to face or over the phone. Always delivering an incredible experience to all, whether internal or external customers. You will be quick to indentify the needs of the customers and opportunities to upsell. As a Service Advisor you will able to work to tight timescales and thrive off the pressure of a busy bodyshop department.

Alongside your customer first attitude, you will maximising sales, maintain customer retention and over achieve on targets. Passion for the product and delivering incredible customer service will be evident in everything you do

Role Requirements

To be a success in this role, you will have

* Commitment to delivering customer excellence

* A good standard of verbal and numerical reasoning

* Computer literacy

* A keen eye for detail

* Previous experience in a target driven role

* Effective communication skills

Benefits

Service Advisors for Bodyshop will receive a guaranteed base salary, competitive base salary, plus additional bonuses based up selling targets, we also offer great benefits including:

* 22 days holiday, rising to 25 after 5 years

* Company pension scheme

* Life assurance, Childcare voucher scheme

* Discount gym membership

* Vehicle purchase discount

* Employee Advantage - retail discounts with over 3000 retailers

* Cycle to work scheme

Reference: 34856499

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