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Application Support Analyst

Posted 5 February by Capita Ended

Application Support Analyst - Chichester

About the role


We are supporting West Sussex County Council to achieve their objectives through our partnership with them, which delivers a range of back, middle office and customer facing services on behalf of West Sussex, including IT.

We are currently looking for an Application Support Analyst to join our Applications Support Team based at County Hall in Chichester.

As part of a busy team supporting the day to day activities of the many systems and applications used by residents of West Sussex County and its Council employees and partners you will log queries and investigate solutions using Capita's VFire IT Service Management tool and the workflow developed to support this.

Applications supported are a mix of pure Commercial off the Shelf (COTS) systems, commercial applications that have been customised/tailored specifically for WSCC use and completely in-house developed programmes not available anywhere else.

About Capita | Local Government

We are Capita, the UK's leading provider of business process management and integrated professional support service solutions. Through bespoke, quality solutions, we've helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too

Capita local government is part of Capita plc, the UK's leading business process outsourcing (BPO) provider. We are the UK's leading provider of services to local government and work with local authorities across the UK to reduce service and support costs, free up local government employees' time, improve efficiency and ensure compliance with the latest regulations.

Your experience will include:

Knowledge of the following would be desirable but training will be given and being quick to learn and technically competent is more important that an in depth understanding.

  • Relational databases and their structure (e.g SQL)
  • Data Warehousing
  • Business Objects
  • Scripting/coding


Candidates must however have a thorough working knowledge of Microsoft Office applications - in particular Outlook, Excel and Word as well as experience in SQL. They must be a good team player but be able to work under minimal supervision on occasion.

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

Reference: 34401699

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