After Sales Manager / Logistics Manager required to join a market leading aluminium windows and doors company based in South Leeds. This company are specialists within the commercial and residential sector offering design, surveying, installation and after sales support to every project. Due to ongoing success of the company they are now on the lookout for an After Sales Manager to join their team based in South Leeds.
This role is not solely focusing on after sales support to customers, it will also involve a variety of different objectives within the company as well, mainly managing the logistics of the company. However, the overall objective will be to maintain a high level of customer satisfaction in partnership with the on site representatives, in the delivery of a support service to the customers which exceeds their expectations of professionalism.
The successful After Sales Manager will also organise and manage the surveyors and installers, scheduling routes that are cost effective in terms of time and fuel. Your role will also involve the debriefing of all the on site visits with reference to installations, service calls and surveys. Approving, executing and digitally recording relevant documentation that is required to be completed on site. The After Sales Manager will also manage all fleet vehicles, ensuring maintenance procedures are upheld and that weekly appraisals are carried out to ensure conditions are correct.
After Sales / Logistics Manager Position Overview
- Maintain a high level of customer satisfaction
- Organise and manage the installers and surveyors
- Ensure all goods dispatched are correct
- Debriefing of all site visits
- Manage all inbound after sales and service enquires
After Sales / Logistics Manager Position Requirements
- Previous after sales, logistics or installations management experience desirable
- Commutable distance to South Leeds
- Strong organisational skills
- Strong communication skills
- Management experience
After Sales / Logistics Manager Position Remuneration
- Salary £30,000
- 20 days holiday + Bank Holidays
- Other benefits to be discussed at interview stage
Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.
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Bennett and Game Recruitment are acting as a Recruitment Agency in relation to this vacancy
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