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Posted 8 March by Exact Sourcing Easy Apply Ended
Are you looking to use your Administration/ Customer service experience to forge a career in a growing organisation?  Due to expansion our client is looking for a new team member to join their Administration/ Customer Support/ Customer Service team.  If you enjoy working autonomisly in a great working environment with a good mix of administration and client interaction then this could be for you.

As the Administrator/ Customer Support Executive / Helpdesk Administrator you will be: 

-          Dealing with enquiries
-          Ensuring all assessment letters are processed
-          Assigning specific cases to the relevant Service Co-ordinator or escalating to another team
-          Ensuring Service Co-ordinators process referrals for their contracts daily
-          Overseeing the implementation of a new system
-          Processing all the external posts
-          Ensuring all discharge letters are processed in a timely manner
-          Assisting the service delivery manager with any hoc duties

Working as the Administrator/ Customer Support Executive/ Helpdesk Administrator you will have:

- At least 6 months experience in a busy administration role
- Strong numeric and organisational skills
- Intermediate Word and Excel essential
- Knowledge of a ticketing system is preferable but not essential
- Educated to degree level – preferable but not essential

If you are looking for a career change, the chance to work for a leading organisation in the Cambridge area then please get in touch.  Your previous roles of Administration/ Administrator/ Coordinator/ Helpdesk/ Customer Support would all be relevant.  

We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter (@ExactSourcing) or ‘like’ us on Facebook to keep updated with any future opportunities.

Exact Sourcing is an equal opportunities employment agency.

Reference: 34640834

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