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Posted 4 January by HR GO Recruitment Ended

My client in the centre of Newcastle is seeking an experienced Administrator to support the Credit Control Manager in providing effective collection of overdue accounts, also administrative support within a team. The role will involve providing assistance, advice and guidance to both internal and external customers.

Key Responsibilities:-

  • Dealing with student enquiries and payments

  • Dealing with general enquiries via telephone, in person and through the Helpline/CRM

  • Providing diary administrative assistance to the Financial Controller and Commercial Director

  • Providing support for monthly FMT meetings including producing and circulating agenda

  • Providing coordinator support for Internet, Telecoms, MyHr and Coupa including entering orders, publishing and amending intranet items, recording absences and updating MyHr.

  • Processing refunds

  • Processing card/cheque payments

  • Processing BACS, Direct Debit Runs and printing cheques

  • Prioritising and managing your own workload

  • Escalate any areas of concerns to the Line Manager

  • To undertake any other relevant duties whether related to specific functions of the Credit Control Section or to the work of the Finance Department, as is required by the Financial Accounting Director.

You must possess excellent communication skills and be able to work on your own autonomy and within a team. Good interpersonal skills must be demonstrated when dealing with staff/students and customers.

You must also be flexible to working at any of the University's sites depending on the location of the particular area they are supporting.

The standard working week is thirty-seven hours and a limited flexible working scheme is in operation.

Reference: 34133416

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