Administrator (technical support)

Posted 22 January by MTrec Recruitment and Training

The Company

We are proudly representing our public sector client based in Peterborough for their search for an Administrator. They now have an immediate requirement to recruit for a temporary assignment to start as soon as possible for 12 month contract.

The Role

  • Providing a proactive administrative service to the team.
  • To ensure that team time is managed effectively.
  • To ensure that calendars are managed effectively and to maximum efficiency and to ensure calls are dealt with (including forwarding where appropriate).
  • Managing meetings including producing agendas, booking travel/venues/accommodation and ensuring relevant information is provided prior to the meeting in a timely manner.
  • Minute taking at team meetings and other meetings such as disciplinary or grievance hearings.
  • To undertake certain tasks which involve the Data Protection Act and confidentiality (i.e. seeing and having access to sensitive colleague information formation).
  • You may be required to process people administration tasks on behalf of managers.
  • Any tasks completed will be in line with confidentiality agreement guidelines and the Integrity at Work policy
  • To ensure all statutory compliance is being achieved, liaising with customers and contractors to ensure access gained to maintain compliance.
  • Assisting in the management of the planned works programme and administrative support across response repairs, compliance and void work activity.
  • Administration and updating of purchase to pay and other maintenance related IT systems.
  • Liaison with customers & owners who will be impacted by the planned works and day to day maintenance.
  • Responding to complaints received about repairs and planned works, ensuring customers are kept up to date with progress and monitoring response times
  • Production of letters, surveys and other correspondence for customers.
  • Liaison with contractors on behalf of colleagues and customers.

The Person

  • Relevant administration experience.
  • Excellent verbal and written communications skills and interpersonal skills.
  • Good numerical and analytical skills.
  • Competent user of Microsoft Office Applications.
  • The ability to organise and prioritise work, meet deadlines, work under pressure and handle a number of tasks simultaneously.
  • Ability to work accurately and a good eye for detail.
  • Able to work as an effective team member with minimum supervision.
  • Ability to deal with sensitive information, maintaining confidentiality.
  • Proactive approach to resolving problems
  • Initiative and self-motivation to achieve results

Reference: 34290442

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