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1st Line IT Support / Helpdesk

Posted 6 March by Mars Recruitment Ended

1st Line IT Support / Helpdesk, Wallingford, £20,000-£24,000pa plus benefits:

Are you looking for a new 1st Line IT Support role which will help you develop technically and professionally? If so, please apply to this 1st line support role.

Our client is a global leader in consumer research. You will be joining an IT team who provide IT support to 350 users across global locations around the world. As a 1st Line IT Support Engineer, you will be the face of IT for the business. You will be responsible for the smooth operations and running of IT support, IT Hardware and software for the business. Often working from other offices within the UK, you must show a proven track record of working in a previous 1st line support role. The team has a relatively flat hierarchy which means we all involved in every task, sever admin, backups, networking etc.

To be considered for this excellent 1st Line IT Support role you will need previous experience in a similar role. Ideally you will have studied an IT based qualification but this is not essential. You will need to demonstrate passion for IT support and be able to articulate technical issues to non-technical staff. The following knowledge and technical skills are highly desirable:

  • Strong knowledge of the Windows Operating Systems - Windows 7 & 10.
  • Solid understanding of computer hardware - what function components serve and how it goes together and comes apart.
  • Comfortable Setting up and troubleshooting docking stations, monitors & Peripherals.
  • Understanding of Computer Networks (LAN, WAN, Wi-Fi, DHCP and DNS).
  • Comfortable using and troubleshooting Apple & Android devices.
  • Some Exposure to desktop imaging technologies (WDS, MDT).
  • Previous experience working in a Windows Active Directory environment.

If you're a 1st liner looking for a new position which will offer progression and the chance to learn some technical skills, then please do not hesitate to send us a copy of your CV.

MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time.

MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).

Required skills

  • Active Directory
  • Desktop
  • Microsoft Exchange
  • Microsoft Office
  • Windows Server
  • 1st Line

Reference: 34618900

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