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Working at Daniel Thwaites

What we do

Established for over 200 years, Daniel Thwaites is a diverse hospitality business which owns hotels, inns and pubs across the country, as well as its very own craft brewery. Our inns are steeped in history, each with its own unique character and stories to tell, from quaint country inns and elegant manor houses. On the other hand, our hotels house award winning spas, rosette restaurants, modern bedrooms along with business facilities. Across our venues, A dedicated team deliver warm and welcoming hospitality to ensure guests enjoy the best experience possible. All of this is supported by a head office team working tirelessly to keep the business growing.

Have a look at our inns: Crown Inn, Pooley Bridge. Royal Oak, Keswick. The Royal, Heysham. Toll House Inn, Lancaster. Millstone, Mellor. Pendle Inn, Barley. Red Lion, Burnsall. Golden Lion, Settle, Lister Arms, Malham. Judges Lodging, York. The Beverley Arms, Beverley. The Bulls Head, Earleswood. The Fleece, Cirencester.


Have a look at out hotels and spas: Langdale Chase, Windermere. Middletons, York. North Lakes Hotel & Spa, Penrith. Thorpe Park Hotel & Spa, Leeds. Cottons Hotel & Spa, Knutsford. Kettering Park Hotel & Spa, Kettering. Aztec Hotel & Spa, Bristol. Solent Hotel & Spa, Southampton.

Making people feel at ease

What you'll get

  • FinancialWagestream - Access up to 40% of your wages as you earn them weekly
  • Holiday & travelDiscounted food, drink & stays in our beautiful properties
  • Career progressionApprenticeship schemes and personal development opportunities
  • Food & drinkMeal provided whilst on duty
  • Health & well-beingEmployee Assistance Programme & confidential helpline
  • FinancialPension and Life assurance
  • Company cultureLong service awards including free meals and stays
  • Employee satisfactionFun, engaging and supportive working environment
  • ChildcareEnhanced maternity and paternity pay
  • Health & well-beingHealth cash plan with access to high street discounts

Who you'll work with

At Daniel Thwaites you’ll be working with diverse, positive and energetic people across all areas of the business, whether out in one of our properties or at head office. Each one of our team members is guided by the following principles to ensure they are valued and respected members of their teams:


Warm Hospitality - We endeavour to provide the warmest of welcomes and exceptional customer service, going the extra mile to create a unique experience. We do this be appreciating every customer is different, anticipating needs and exceeding expectations. Our service is honest and genuine, packed full of personality and delivered with a smile.


Eye for quality - We endeavour to be the best by providing first class products and services, outshining the competition with meticulous attention to detail. We deliver this service consistently, with love and passion. We maintain high standards, always challenging ourselves to be better.


Craftmanship - We endeavour to bring skill and expertise to everything we do and will not compromise. We deliver this by taking pride in our work, growing our talent and respecting our heritage. Our eye for detail and tenacity helps drive excellence and build trust in our brand


Innovation - We endeavour to stand out from the rest and inspire creativity. We do this by staying ahead of trends, being adventurous, trying new things and not being afraid to make mistakes. We celebrate individuality, entrepreneurial spirit and brave thinking, helping us develop and move forward.


We also feel it is important to recognise achievements and reward excellence, along with a host of great benefits including discounts at our properties, we also have a number of service awards that can be achieved throughout your career at Daniel Thwaites.