Average Service Officer salary in the UK

Description Customer Service Advisor & Office Administrator Location: ReadingEmployment Type: Full-time, Office-basedWorking Hours: Monday - Friday, 8:30 AM - 4:30 PMSalary: £28,000 per annum (DOE)Benefits: 21 days holiday + bank holidays, modern sit-stand desks, newly refurbished offices, and career progression in a growing business About the Company A well-established and growing specialist in property management and lettings, this company is a market leader in lock-up garage management, acquisitions, and consultancy services across London and Southern England. With a strong reputation for quality, environmental responsibility, and customer satisfaction, they offer an exciting opportunity to join a dynamic and expanding team. The company prides itself on a professional yet friendly working environment, where employees are valued, supported, and encouraged to develop their careers. The Role As a Customer Service Advisor & Office Administrator, you will be the first point of contact for customers, handling inquiries, managing administrative tasks, and ensuring the smooth day-to-day running of the business. Key Responsibilities: Handle customer calls and inquiries professionally.Maintain and update online property advertisements.Follow up with prospective tenants and manage waiting lists.Process data entry, update records, and manage email correspondence.Upload property photos, certificates, and reports.Assist with general office administration, including ordering supplies.Follow up on outstanding payments and coordinate key dispatch.Notify tenants of upcoming maintenance work.Support senior management with administrative tasks as needed. Requirements Candidate Profile We’re looking for a proactive, organised, and customer-focused professional with: Strong telephone and communication skills.Confidence in handling customer inquiries and problem resolution.Proficiency in Microsoft Office (Outlook, Excel, Word).Excellent time management and attention to detail.A team-oriented and adaptable approach. Why Apply? Join a growing, forward-thinking company with career progression opportunities.Work in a modern, newly refurbished office.Be part of a supportive and friendly team culture.Competitive salary and benefits package. If you are passionate about customer service and administration and want to grow your career in a thriving business, we would love to hear from you! Apply now to take the next step in your career!

Customer Service Officer Would you like to use your Customer Service Skills and work in a customer-first environment in a City-based bank ? In a team where collaboration and team work are highly valued? If you are someone who likes to ' go the extra mile' and shows iniative this could be perfect for you Location: The City of LondonPermanent and Full time Salary: £28K + discretionary bonusHybrid working 50% after successful completion of the probationary period. The Main Duties include: Engaging with customers via phone, email, secure messaging, and post, providing timely and effective solutions.Managing customer queries-identifying needs, resolving issues, and ensuring a seamless experience.Opening & maintaining accounts-handling transactions, payments, and account updates with accuracy.Supporting online banking users-assisting customers in navigating our digital platform.Handling complaints with care-resolving concerns professionally or escalating when necessary.Ensuring compliance-working closely with internal teams to uphold regulatory standards. Essential skills and Experience required: Customer service experience-ideally within banking, retail, or financial services.Strong communication skills-both written and verbal, with an excellent telephone manner.Attention to detail-you're meticulous, organised, and thorough.Tech-savviness-comfortable with CRM systems, Microsoft Office, and digital platforms.Problem-solving mindset-you take initiative and think on your feet to support customers effectively. Desirable skills: Banking or financial services experience (especially in Savings). Knowledge of Consumer Duty, GDPR, or Data Protection regulations.

Office Services ManagerEdinburgh City Centre | fully office-based role12 month Fixed-Term contract | very likely to become permanentFull time hours | Monday to Friday | 9:00am to 5:00pmSalary up to £32,000 per annum + benefits (depending on experience)Search Consultancy are delighted to be working exclusively with a Professional Services firm based in Edinburgh City Centre to recruit this role on an initial 12 month fixed-term basis, with the intention of the role becoming permanent at the end of this contract. For all intents & purposes this should very much be considered a permanent opportunity!The successful candidate will be responsible for the management of a small Office Services team & taking a "hands-on" approach in ensuring the smooth running of Administration services to the client's Edinburgh office. Duties involved in this role will include:* Management, delegation & oversight of Administration work across the business, ensuring the team is working efficiently - taking a "hands-on" approach to ensure work is completed when required* Effective management of the Office Services team of 6 staff, providing training & support to the team & individuals when appropriate* Ensuring that regular catch-ups and annual Performance Reviews for staff are completed within the timescales set by the HR Department - as well as agreed training & development activities being attended * Working effectively with managers across teams throughout the business, striving to ensure that the highest level of service is provided at all times & across sites* Providing support to the Facilities Manager in dealing with new starts, assisting with basic Health & Safety processes and liaising with external stakeholders* Keeping track of all office kit/supplies and advising Facilities when replenishments are required* Dealing with legal documentation, titles and papers held in storage - including maintenance of the associated databases, dealing with retrievals and returns, and managing destruction dates* Ensuring the provision of assistance where required to other teams including the Cashroom & the IT Team * Various other Office Management & Administration duties as requiredIn order to be considered for this role your skills and experience should include:* Previous experience within a management role looking after Administration staff - this experience is ESSENTIAL and candidates who have gained this experience within a Legal or Professional Services environment will be at an advantage in this process* First-class people management skills, with the ability & confidence to support where required and have difficult conversations where they're required* Excellent communication skills, both written & verbal* Solid organisational & time management skills, with the ability to prioritise a sometimes very busy workload effectivelyIf this is the role for you, apply now!Please note that only applicants who have the required skills and experience detailed above will be considered for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.