Average Operations Administrator salary in the UK

Job Title: Operations AdministratorLocation: 6 Queens Lane, Bromfield Industrial Estate, Mold, CH7 1JR Salary: £30,000 per annumJob Type: Permanent, Full TimeAbout Us:Jackson Fire & Security is a rapidly expanding company with operations across the UK, offering fire and security solutions to a wide range of sectors, including education, social housing, property management, and retail. From basic fire extinguishers to large-scale commercial installations, we're trusted for our quality, reliability, and service.We're looking for a highly organised, proactive, and customer-focused Operations Administrator to join our team. This is a full-time, permanent, office-based role working Monday to Friday, 8:00am to 5:00pm. Flexibility may occasionally be required to meet business needs.Key Responsibilities:Customer Service & Communication:Act as a key point of contact for customer queries, providing timely and professional updates via phone and email.Liaise directly with customers regarding job bookings, changes, follow-up work, and general service updates.Follow up with customers post-service to gather feedback and ensure satisfaction.Handle incoming service-related queries and complaints in a calm, helpful, and solution-focused manner.Maintain strong relationships with regular clients and ensure a consistently high level of service delivery.Operational Support & Administration:Process and check inspection reports and invoices with accuracy and attention to detail.Enter, update, and manage job and customer data in company databases and CRM systems.Assist with the scheduling of engineer appointments and job tracking to ensure timely service.Monitor and manage incoming emails, ensuring they are forwarded to the correct departments or dealt with promptly.Coordinate internal communications between engineers, sales, and project teams to ensure seamless service delivery.Support the operations team with general administrative duties including document preparation, filing, and data management.Maintain spreadsheets, generate reports, and ensure accuracy in recorded data using Excel.Manage general office tasks including ordering supplies, maintaining stock levels, and supporting overall office efficiency.Answer incoming calls and route them to the relevant team members or handle queries where appropriate.Requirements:Strong organisational skills and a high attention to detail.Excellent customer service skills and a friendly, professional manner.Confident using Office 365, CRM systems, and other business software.Excellent verbal and written communication skills.Ability to manage multiple priorities and work under pressure.A proactive and adaptable approach with a willingness to take initiative.Previous experience in an administrative or customer-facing office role is essential.Benefits:25 Days annual leave plus Bank HolidaysAdditional day off for your birthdayContinuous training and development opportunitiesPrivate medical insuranceCompany pension schemeOpportunities for progression within the organisationRegular team-building events and social activitiesQuarterly recognition awards for outstanding performanceAdditional Information:We welcome applications from all qualified candidates and are committed to equal opportunities for all.Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858.If you're an organised, customer-focused individual who enjoys variety in your work and wants to be part of a growing team, we'd love to hear from you.All applications for this vacancy are to be submitted online, and strictly no agency calls or agency CV submissions.Please click APPLY to send your CV, to be considered for this role.Candidates with the relevant experience or job title of; Operations Assistant, Administrator, Customer Service Assistant, Client Services Assistant, Operations Assistant, Business Support, Business Administrator may also be considered for this role.

We are working with a highly successful and fast growing organisation based in the heart of Newark. Our client values organised, detail-focused individuals who enjoy working with data and supporting smooth operations. They are currently seeking an administrator with strong Excel skills to join their supportive and collaborative team. This is a great opportunity for someone who loves administration but also enjoys working with data and systems. You'll be responsible for handling, preparing and maintaining key operational data, supporting system users and ensuring information flows accurately across the business. You'll work across multiple platforms, respond to enquiries and help keep things running efficiently! Clean, format and prepare data in ExcelMaintain accuracy across multiple data setsOrganise and prepare files for system importsManage queriesProvide clear responses to data or system requestsUpdate records, ensuring information is consistent For more information about this full-time, permanent role, apply now! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

The Administration Assistant provides comprehensive administrative and logistical support across multiple functions, ensuring smooth operations and enabling teams to focus on strategic priorities. This role combines general administration, logistics management, programme support, and IT/system administration to deliver efficient and high-quality service to internal stakeholders. Key Responsibilities Manage printing, shipping, and distribution of materials, including exhibition and event materials. Handle IT administration tasks to maintain systems and ensure compliance, including user management, license tracking, reporting and adherence to Cyber Essentials standards.Manage company phones, laptops, and system access via the IT support provider, including handling new requests and equipment refreshes.Act as the Empower system super user, supporting colleagues in its use and ensuring data integrity.Assist Line Managers with colleague onboarding and offboarding, following standard processes to ensure consistency and compliance.Support the Reporting & Systems Improvement Lead with Global and EU BD / Operations Reporting on a monthly basis, ensuring accuracy and timely delivery to stakeholders.Support the coordination and administration of marketing activities, including assisting with campaign logistics, social media scheduling, and maintaining marketing databasesSupport the co-ordination of event logistics and registrations, including through an online portalProvide administrative support to key and complex accounts, including booking meetings, scheduling, and updating Vantagepoint or other systems.Assist with programme logistics and coordination as required. Skills & Experience Required Proven experience in administration, logistics, or office support.Strong organizational skills and ability to manage multiple tasks simultaneously.Excellent communication skills and ability to interact with stakeholders at all levels.Comfortable with basic IT administration and learning system tools such as Empower and Vantagepoint. On offer: A salary of £28,000 plus benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.