Average Customer Handler salary in the UK

Mbf are working with a leading national financial organisation to recruit an Account Handler. Our client is an award winning, national business that provides unrivalled financial services solutions to clients across the country. With a strong focus on innovation and client satisfaction, they are committed to providing an exceptional level of service to their clients. We are seeking a dynamic and motivated Account Handler to join our client. The successful candidate will be responsible for managing a portfolio of existing clients, delivering exceptional service, and fostering long-term relationships. The role will also involve a soft sales component, where you will have the opportunity to identify additional opportunities and upsell services. This is an exciting opportunity for individuals with a background in sales or customer service who are looking to take their career. Key Responsibilities: Manage a portfolio of existing clients, ensuring their needs are met and providing proactive support and guidanceDevelop strong relationships with clients, understanding their goals and objectivesIdentify opportunities for upselling and cross-selling additional services to existing clientsWork closely with internal teams to ensure a seamless client experience Requirements: Previous experience in sales or customer service rolesExcellent communication and interpersonal skills, with the ability to build rapport and trust with clientsStrong negotiation and problem-solving abilitiesProactive and self-motivated, with a drive to achieve targets and deliver results Benefits: Comprehensive training and development opportunitiesBonuses based on performanceExcellent company benefitsOpportunity for career progression within a reputable and established organisation

Red Recruitment is recruiting a Complaints Handler to join a premier Contact Centre outsourcing business who are dedicated to delivering exceptional service to their clients. This role is Monday - Friday on a temporary to permanent basis. You will be joining the business during a period of fast growth, giving you lots of potential for opportunities and progression in the future. The suitable candidate will have previous customer service experience and have strong communication skills. The salary for this position is £24,000 - £26,000 per annum (depending on experience). Benefits and Package for a Complaints Handler: Salary: £24,000 - £26,000 per annum (depending on experience)Hours: Monday - Friday, 9am - 5.30pmLocation: Banbury City CentreContract Type: Temporary to permanent28 days annual leave + 3 bank holidays (Christmas Day, Boxing Day and New Years Day)Trips awaySocial gatheringsSupporting the local community through charity endeavours Key Responsibilities of a Complaints Handler: Working customer complaints from beginning to end, including full investigation and resolutionReviewing the results of the investigation and putting together a final response to be signed off by the legal departmentImplementing and monitoring the full complaint lifecycle whilst keeping to deadlines and complaint guidelinesMonitoring agreement in a timely manner to ensure that payments are moved if appropriateMaintaining and implementing all policies at all times Key Skills and Experience of a Complaints Handler: This role requires good problem-solving, critical thinking, and communication skillsYou should be able to work cases independently as well working well with colleaguesPrevious experience of working complaints or concernsClear and professional communication skills are requiredPrevious experience in Financial Services is desirable but not essential If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Business / Agency)

Red Recruitment is recruiting a Complaints Handler to join a premier Contact Centre outsourcing business who are dedicated to delivering exceptional service to their clients. This role is Monday - Friday on a temporary to permanent basis. You will be joining the business during a period of fast growth, giving you lots of potential for opportunities and progression in the future. The suitable candidate will have previous customer service experience and have strong communication skills. The salary for this position is £24,000 - £26,000 per annum (depending on experience). Benefits and Package for a Complaints Handler: Salary: £24,000 - £26,000 per annum (depending on experience)Hours: Monday - Friday, 9am - 5.30pmLocation: Banbury City CentreContract Type: Temporary to permanent28 days annual leave + 3 bank holidays (Christmas Day, Boxing Day and New Years Day)Trips awaySocial gatheringsSupporting the local community through charity endeavours Key Responsibilities of a Complaints Handler: Working customer complaints from beginning to end, including full investigation and resolutionReviewing the results of the investigation and putting together a final response to be signed off by the legal departmentImplementing and monitoring the full complaint lifecycle whilst keeping to deadlines and complaint guidelinesMonitoring agreement in a timely manner to ensure that payments are moved if appropriateMaintaining and implementing all policies at all times Key Skills and Experience of a Complaints Handler: This role requires good problem-solving, critical thinking, and communication skillsYou should be able to work cases independently as well working well with colleaguesPrevious experience of working complaints or concernsClear and professional communication skills are requiredPrevious experience in Financial Services is desirable but not essential If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Business / Agency)