Polish Speaking Customer Service Advisor
Rewards and Benefits on Offer Immediate start date.Varied and interesting job role.Great resources.Great team culture.Any support required is provided. The Company you will be working for; Our client is an established and successful company based in North Shields. They are currently looking for an Polish Speaking Customer Service Advisor to join their team. If you are interested and meet the person specification of the job role, please apply below. The Job You’ll be Doing Providing professional and efficient customer sales and service in all dutiesMaking reservations and handling enquiries via: voice, email, chat and other web response solutions, in order to fulfil customer requirements First contact resolution of customers and clients queries, requests, orders and complaintsProactively contact existing and potential customers with the aim of up-selling productsMatch and sell our products or services to our customers with confidence whenever possible, by cross or up-selling to appropriate products About You Previous contact centre experience is idealGood proficiency and navigation skills around a pc, excellent keyboard skillsGood telephone manner with a clear speaking voiceGood communication skills and the ability to build rapport with the customerAbility to work well in a teamFlexible to work at all times in the contact centre, including evenings and weekends
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