Average Coordinator salary in Wimborne

Operations Coordinator - IT and Telecoms sector - £23,000 to £26,000 per annum We are currently working with a Telecoms and IT provider for businesses who primarily operate in the Dorset and Hampshire areas and have circa 700 active customers. They install and support solutions to businesses of all types and size with a suite of products and services to provide a complete IT & telecoms package and have built an outstanding reputation over 30 years in business with existing and longstanding customers due to delivering quality products with outstanding service and integrity. They are steadily growing as a business and looking for exciting talent to join their team Role: The Operations Coordinator role is an integral position involving speaking with customers and then resolving their query by scheduling an engineer or booking in a team of engineers accordingly. Duties will involve:- Dealing with proactive requests for set up's and installations as well as ongoing reactive support of products and services Managing service orders and assisting the helpdesk in resolving faults and requests raised on the system Dispatching helpdesk tickets to most appropriate engineer as well as arranging man power for larger projects Working closely with field based engineers to ensure correct allocation or resources and to maintain a strong line of communication at all time Liasing with customers so they are aware of time scales and next actions Ongoing monitoring of work load which is a constant moving picture Your Background Although you will not be solving technical issues an interest / aptitude for IT and Telecomms would be advantageous as you will be discussing companies products and services You will also need a high degree of computer literacy to navigate the CRM system You will need to be extremely organised and have the ability to remain calm and composed whilst managing a busy workload with lots of changing parts You will have great customer service and be a strong communicator You will also need to demonstrate a high level of initiative The most important aspect for this role is a great can do attitude so may be ideal for a recent graduate with no office experience as well as someone more established in their career looking to join a forward thinking and evolving business Would also suit someone from a Scheduling, Helpdesk, technical administrator or coordinating back ground Office based role working 08.30am to 5pm Monday to Friday 23 days holiday rising to 25 plus banks Free Parking Please note due the location of the office you will need to have your own transport

Helpdesk Coordinator - Ferndown - Up to £25,000 per annum This is a fast paced, busy and dynamic role working for a growing company based in Ferndown. The company represent a number of retail, hospitality and public sector business's to provide efficient, planned and reactive maintenance services. Your role: Act as the first point of contact for new calls into the business from either current client’s as well as new enquiriesYou will quickly establish the reason for the call and take prompt and timely steps to resolveCoordinate with field-based engineers, contractors and tradespeople to book appropriate work flowCommunicate effectively with clients to reassure them of next steps and action taken administer all relevant paperworkSmoothly prioritise workload so most urgent and critical cases tale priorityCollaborate seamlessly across all business departments for optimal efficiencyCultivate a knowledge base for quicker problem resolution and maximum team efficiencyTrack all resolution progress and ensure all relevant parties are up to date with status updates Requirements: This is a busy role and you will need impeccable customer service abilities, ideally in a Business to Business environmentYou will need to be able to think on your feet in a fast and changeable environment, remain calm under pressure and ensure the customer experience is at the heart of all you doYou will ideally have a background in scheduling engineers or coordinating work flow as well as call handlingA background in facilities would be a great advantage Salary dependent on experience - Up to £25,000 per annum Full time hours of 08.30am to 4.30pm Monday to Friday with half an hour lunch

Engineering Coordinator Location: Dorset Our client is a precision engineering company, providing high-quality services to the Defence, Aerospace, and Oil & Gas sectors. With a loyal, highly skilled, and motivated workforce, we manufacture and assemble a varied range of critical components. Our customers are proof of our commitment to precision engineering excellence. Overview of the Role The Engineering Coordinator role is the primary contact between the client and the customers. The successful candidate will be responsible for managing customer accounts in full, ensuring that queries are dealt with in a timely manner. Attributes Experience within Aerospace or Engineering is preferred but not essential.Good general IT skills.Able to demonstrate a working knowledge of Excel.Experience of an MRP system an advantage but not essential.Good communicator.Part of the sales team to ensure monthly targets are met.Ability to set and work to priorities.Must be well organised. Role Responsibilities Closely monitor and develop customer expectations in terms of On-Time Delivery.Track potential delays and discuss with the customer any risks at the earliest stage.Be influential in prioritising and pushing production to meet customer expectations.Communicate at different levels and liaise between relevant departments and company to resolve any technical or quality issues.Attend daily production meetings and actively push the completion and delivery of components to the customer. Working Week Monday to Friday ( early finish on Fridays) What Can You Expect in Return? Free life assurance25 days holiday plus bank holidaysOnsite parkingContributory Pension scheme For more details, contact Monika at Adecco Bournemouth on Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.