Scheduler / Coordinator
I am recruiting for this new exciting opportunity with an independent security specialist who work with large commercial clients as well as residential properties. The offices are buzzy with a great energy and everyone is part of a real team in this medium sized organisation. We are looking for someone who has scheduled or coordinated for any type of engineers and is used to building a relationship with clients and engineers. No two days will be the same but your main duties will be Responsibilities: - Answer phone and emails enquiries from customers and engineers - Efficiently schedule Engineers to respond to Corrective and Preventative Maintenance calls - Efficiently schedule accepted quoted works and revisits. - Liaise with/schedule works for UK wide subcontractors. - Obtain permits and supply Risk Assessment Method Statements (RAMS) where necessary. - Record costings agreed with customers clearly in service management system. - Analyse systems fault reports and book call-outs accordingly. - Communicate with engineers to ensure schedules are being followed and address any issues or delays. Skills: Scheduling or coordinating of Engineers or something similar is ideal for this role - Ability to work in a fast-paced environment and perform well under pressure. - Proficiency in using Microsoft Office Suite, including Outlook, Word, Excel. - Excellent organizational and time management abilities. - Effective communication skills, both verbal and written. - Attention to detail and strong administration skills. Driving is essential due to rural location. Salary: up to £26,000 - £28000 Schedule: Monday to Friday, 9am-5pm
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