Homeownership Coordinator Bedford (Hybrid) £31,000 per annum Fixed term contract - 12 months Full time (37 hours per week) We are currently seeking for a Homeownership Coordinator to be responsible for the day-to-day processing of all homeownership transactions. Such as, shared ownership sales, staircasing, lease extensions, remortgages, equity loan redemptions and Right to Buy / Right to Acquire. This role is a hybrid working role, you will be required to work two days at our head office in Bedford and the rest of the week working from home. You may also be required to work additional days in the office as and when your role and the business requires you to do so, living at a commutable distance to the office is essential. You will have a development plan along with training and coaching. What you will be doing: You will be responsible for coordinating shared ownership sales from marketing through to completion, ensuring buyers are eligible for shared ownership and supporting with legal enquiries. AAssessing applications from shared owners to buy additional shares (known as staircasing) and proactively progressing staircasing transactions through to completion. Managing lease extension requested end to end. Dealing with Right to Buy (RTB) / Right to Acquire (RTA) applications whilst complying with relevant legislation. Additional responsibilities include processing of leasehold and freehold sales, remortgages, transfer of equity, equity loan redemptions and deeds of variations. Adhering to set key performance indicators (KPIs). Progressing transactions proactively and efficiently, generating and maximising income. Maintaining a high customer satisfaction rate. Delivering a timely and exceptional customer experience for purchase, vendors and current homeowners. Building strong relationships with purchasers, homeowners, surveyors, solicitors, financial organisations, stakeholders and colleagues. Ensuring compliance with relevant legislation and the Capital Funding Guide. We’d love to meet someone with: High degree of IT literacy in Microsoft Excel, Word, Power Point and Outlook. Strong and accurate written skills. The ability to manage a high and varied workload working on various sales transactions at any one time. The ability to work co-operatively and collaboratively with colleagues and present in a professional manner always. Demonstrable 'can-do’ attitude and is committed to producing quality work. The ability to work in a busy, fast-moving sales environment with the ability to prioritise work at busy times. Knowledge and understanding or experience of residential sales would be beneficial. Proven knowledge and understanding of Shared Ownership and/or low-cost homeownership is desirable. Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note the successful candidate will need to complete a basic DBS application. Closing date: 12th August 2024 Interview date: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
read more