Average Case Manager salary in the UK

Job Title: HR Case Manager - Absence Location: Bexley - DA1 5QJ Salary: £38,000 - £40,000 per annum, Depending on Experience Job Type: Full time, Fixed Term Contract for 12 months Working Hours: Monday to Friday 8.30-5.30 About Us: Countrystyle Recycling is one of the leading independent commercial waste management, processing, and recycling operations in the UK. As a family run business and leading local employer, we have created great places to work across our two core sites and wider managed sites. Staff receive ongoing professional development, and we empower them to deliver our mission which is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality. About the role: As a HR Case Manager focusing on absence management, you will act as a trusted advisor to line managers and employees, providing practical guidance and support. Main Responsibilities: Oversee and support line managers with end-to-end absence management processes, including sickness, family leave, and other absenceWork closely with line managers to ensure timely and consistent handling of absence-related issuesSupport managers in handling long-term absence casesWork with line managers to facilitate occupational health referrals and follow up accordinglyEnsure timely, supportive, and safe return-to-work processes are in place, tailored to the needs of each caseAnalyse absence data to identify patterns, risks, and areas for proactive interventionEnsure compliance with relevant legislation and internal policies related to absence managementPrepare and present weekly reports to the senior management team, offering insights on case trends, absence data, and risk areasPromote early intervention with support and resources to address underlying issuesLead or support initiatives that enhance mental, emotional, and physical wellbeing across the workforce using employee assistance offeringsEnsure all employees are fully informed about the organisation's absence policies, including entitlements, procedures, and expectationsWork proactively with line managers and employees to minimise the duration of employee absence, balancing business needs with individual circumstancesRecognise the connection between engagement, satisfaction, and attendance and apply this insight to guide HR strategiesProvide flexible support to the broader HR function as needed About you: Essential Skills, Experience, Qualifications & Competencies: Ability to remain objective and handle sensitive situations with confidentiality and empathyExceptional communication, conflict resolution, and interpersonal skillsStrong understanding of employment law and HR best practicesProven experience of case managementHR information systems including cascadeEducated to minimum of GCSE standard with passes in English and Maths Desirable Skills, Experience, Qualifications & Competencies: Good presentation skillsHR experience in the Waste sectorCIPD qualification or equivalent Benefits: Life Insurance with access to GP24Commitment to wellbeing through Employee Assistance ProgrammeElectric Car salary sacrifice scheme for eligible employeesCycle to work schemeCompany EventsGymFlex salary sacrifice Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of Human Resources Manager, HR Case Resolution, Human Resources Consultant, People Manager, Human Resources Executive, HR Advisor, Conflict Resolution Advisor, Case Manager may be considered for this role.

THIS IS AN OFFICE BASED ROLE MONDAY -FRIDAY.Our client, a leading probate administration company, are looking to recruit a Probate Case Handler.Main Job PurposeIn your role as a Probate Case Handler, you will be responsible for completing the administration process for a number of estates.In order to complete the administration process, you will be responsible for the closure of all accounts, dealing with any issues that arise on a file and ensuring that all monies due to and from the estate are paid.You will be required to prepare letters to clients updating them as to the position of the estate throughout the process, and these letters will be checked and sent by an Account Manager.ResponsibilitiesYour responsibilities include, but are not limited to, the following:-· Chase up all outstanding organisations.· Close all accounts down.· Liaise with third parties such as estate agents and conveyancers.· Prepare update letters to clients to be sent by the Account Manager.· Put forward any necessary payments so that the liabilities of the estate are settled.· Ensure the necessary documentary evidence is obtained and available to be sent with the estate accounts.· Use the CRM fully to ensure that all information/documentation is uploaded to the case and that you are checking the information put there by others before any action is taken.PERSONAL SPECIFICATIONExperienceExtensive administrative experience will be required, but training and support will be provided for the specific processes.Verbal and written communication skills are required to succeed in this role. All letters will need to be completed to a professional standard.You will need to use initiative to deal with post/correspondence appropriately, but also take direction from the Account Manager that is dealing with each case.You will need to have good computer skills and be able to use the online case management system (CRM) fully to ensure all information is available to the Account Managers dealing with the file.Full training will be provided but you need to well-organised, friendly, polite, and ideally you will have legal experience.You will have the ability to deal with a variety of clients. You must be self-motivated with excellent computer skills and have polished communication skills. You must be able to work under pressure.The hours are Monday- Friday 9am to 5pm.Please note we regret that due to the high volume of CVs received we cannot give individual feedback to candidates. If you are not contacted within 5 working days of submitting your CV please assume your application has been unsuccessful on this occasion.Honeypot People Ltd, is a UK-based agency providing specialist solutions within the Sales and Marketing Sector.We operate an equal opportunities policy of treating all employees and job applicants equally regardless of race, colour, ethnic origin, nationality, national origin, religion or belief, gender, sexual orientation, gender reassignment, age, marital or civil partnership status or disability.

We are UK's leading chambers of medico-legal experts. We offer our services to law firms in personal injury, clinical negligence, employment law, criminal and private law matters. The role would suit applicants who are looking to work in a Company that is rapidly expanding. Role Overview: Case Handler Managing a caseload of pre-action and litigious medico-legal matters on behalf of our medical experts and our clientsEnsuring that all of our experts are aware of key dates including Court timetabled dates and Court listed hearing datesCorresponding with clients via email and telephoneUploading new instructions on to our bespoke file sharing platformIndexing, paginating and extracting relevant documents/medical records for experts to reviewAdhering to data protection regulations and laws at all timesCompleting additional ad hoc tasks when requested Person Specification Must have an understanding of both the civil and criminal legal justice systems; experience in a clinical negligence role idealAbility to work independentlyIT literate: Excellent knowledge of Windows and Apple operating systems (training will be given as necessary for all company bespoke systems)Must have an eye for detailExperience of speaking to clients over the phone and corresponding by emailDriven and self-motivatedBeing able to work to sometimes tight deadlines Benefits: Salary: £26,000-£30,000 (DOE)Bonus scheme23 days holiday plus bank holidaysPension scheme