Average Audio Engineer salary in the UK

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful and profitable deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP’s that drive consistency Liaison with other internal departments, clients and contractors Ensure that the H&S files are in place for your projects and that safe systems of work are put in place Understand the contractual requirements of your projects Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner Manage the setup elements of systems to prove the concept Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion Deal with all aspects interfacing of audio visual systems into our client’s buildings this will encompass both hardware and software interfaces Represent the company at a senior level with the necessary level of professional conduct and presentation To develop your knowledge from both experience and research to become an "expert" in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting, CRM Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays Attend pretender interviews, supporting sales and estimating Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems An understanding of contracts and commercial processes Ability to plan and organise projects and schedule work Ability to prioritize and work under pressure is essential Competent to a high level of computer literacy Able to work as part of a team Ability to think laterally finding an appropriate solution to fulfil an application Good communication skills both verbal and written, being able to communicate with company executives to building contractors Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. Organised and flexible with the ability to approach different types of tasks during the working day Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

Role OverviewproAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.As an Audio Visual Technician (AV Technician), your primary responsibility is to ensure the delivery of audiovisual and media services to the business in a professional and efficient manner. You will provide support and assistance to clients through various channels and be responsible for technical support during both in-person and virtual meetings and events.You will work closely with the AV Management / Senior AV Technicians and contribute to continuous service improvements, as well as mentor junior technicians in best practices.This position is based within our end user’s organisation in London who continue to invest in state-of-the-art technologies, services and training. Experience and seniority of the position will be reflected by the remuneration and benefits package.Key ResponsibilitiesTechnical Support and Setup:Set up and dismantle audiovisual and video conference equipment according to client requirements.Support and facilitate virtual meetings and events.Run the audiovisual aspect of presentations for meetings & conferences.Support video calls and webinars, coordinating with remote offices and external parties for setup and smooth operations.Provide technical support for in-person and virtual meetings, ensuring all systems are functioning properly.Assist clients in the use of fixed and portable audiovisual equipment.Support the team in testing meeting room systems and virtual platforms on a day-to-day basis.Maintain total confidentiality regarding sensitive information received for presentations and broadcasts.Incident Management and Equipment Maintenance:Raise and track tickets for all incidents using the onsite ticketing system.Ensure timely resolution of audiovisual service incidents.Assist in the implementation of the preventative maintenance schedule for AV equipment.Report all equipment faults and service requests through established procedures.Conduct regular scheduled testing of meeting rooms, equipment, and related systems.Reporting and Continuous Service Improvements:Provide input and suggestions for continuous service improvements to enhance the overall AV experience.Log and track work input in line with service requirementsMentoring, Collaboration, and Communication:Collaborate effectively with team members and assist with task delegation.Respond to phone calls and emails professionally and within agreed time frames.Liaise with clients to understand their needs and provide appropriate support.Mentor and train Junior AV Technicians, sharing knowledge of best practices and fostering their professional growth.Demonstrate excellent communication skills when interacting with clients at all levels.Maintain a positive image and attitude while dealing with challenging situations.Display a flexible approach to handle different tasks throughout the working day.Continually update technical knowledge and skills through training and examinations.Ensure all service paperwork is completed accurately and in a timely manner.Desirable skillsAptitude for providing a high level of customer service.Strong computer literacy, including intermediate knowledge of PowerPoint and familiarity with common webinar platforms.Technical knowledge of audiovisual systems and ability to resolve issues.Ability to quickly identify and resolve technical issues, minimizing downtime during live meetings and events.Capability to troubleshoot and resolve technical issues remotely.Excellent organizational skills, flexibility, and adaptability to handle diverse tasks during the working day.Willingness to work collaboratively with team members and take instructions.Ability to handle difficult situations effectively.Professional and positive demeanor when interacting with customers.Excellent communication skills to engage with individuals at all levels.Ability to work under pressure and meet deadlines.Flexible approach to adapt to changing work schedules.Commitment to continuous learning and improvement, including willingness to undertake training and examinations to enhance technical knowledge.Equality, Diversity & InclusionproAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply

Prospero Integrated are working with a leading global audio visual integrator, who specialise providing AV and event services across multiple client partnerships globally. They have an immediate requirement for an experienced Onsite AV Engineer to be taking full responsibility for providing their client with onsite engineering services, including troubleshooting, installation and maintenance of electronic communication systems including but not limited to video conferencing, audio visual, projection, pro audio, video, control. You will be responsible for the safe and correct diagnosis of faults, removal, repair, test, implementation and operation of all aspects of audio visual, video conference, display and presentation technologies.Key ResponsibilitiesEnsure a prompt, courteous and appropriate response to all customer requests for assistance and support, working to defined service level agreements and within contractual timeframes / frameworks.Accurately and quickly diagnose and remedy faults and problems. Troubleshoot electronic systems and equipment and repair down to electronic component level.Undertake preventive maintenance of customer equipment.Reading and interpreting wiring diagrams, schematics, and drawings and reporting and remedying any discrepancies.Carry out routine testing of portable and installed equipment to diagnose, log and repair faults, ensuring the working condition, calibration and ongoing maintenance of all test equipment, tools and associated hardware.Accurate tracking of the client's hardware inventory.Maintain accurate and current company and customer files, updating all manuals, safety practices, and technical information held.Research and obtain information on position specific training opportunities.Be proactive in suggesting new methods and techniques to improve efficiency.Ensure all work is performed to the Company standards and that quality techniques are practiced.Key skillsA formal AV qualification, or equivalent, is desirable.Recognised qualification in electronic engineering or equivalent combination of education and related field experience.A full working knowledge of communications, networking, audio visual systems and system components is essential.Fully conversant with audio DSP based technologies, gain structure and the requirements of sound reinforcement within the presentation environment.Proven experience in the testing, fault finding, servicing, maintenance, engineering and installation of electronic audio visual systems, or related field.Knowledge of touch screen and web-based programming and control technology.Experience in IP and telephony-based video conferencing systems.Solid foundation in providing exceptional customer service and support in a fast-paced AV/VC environment.A checkable knowledge of Crestron DM systems.Strong client facing skills and customer-focus with an understanding of the sensitivities of working on a client's site and when providing remote support.Be competent to a high level of computer literacy.Ability to work on own initiative and as a part of the team, providing workings standards to the highest specification within a Corporate Head Office Building.