Aftersales Advisor
Our client, a reputable dealership group in Dorchester, is seeking a highly motivated Aftersales Advisor to join their dynamic team. The Aftersales Advisor role offers a prime opportunity for experienced individuals to advance their career within a professional, customer-focused environment. This position requires a confident, organised individual with a passion for delivering exceptional customer service and supporting the dealership’s aftersales success.Benefits:Competitive salary starting from approximately £26,000 per annum, with potential for higher earnings based on experienceUncapped personal commission scheme and departmental profit bonuses30 days holiday inclusive of bank holidaysManufacturer-specific training and continuous development opportunitiesCompany pension schemeStaff discounts on servicing, repairs, and vehicle purchasesSupportive team culture within a growing motor groupOpportunity for career progression within a professional environmentDuties of the Aftersales Advisor:Deliver exceptional face-to-face and telephone customer serviceManage service and repair bookings accurately and efficientlyMaintain detailed customer and vehicle records within the dealer management systemLiaise with technicians and workshop control to ensure smooth operationsKeep customers informed on vehicle progress and additional work requirementsPromote and sell optional aftersales products and servicesDrive customer retention and increase departmental sales performanceComplete all relevant administration, invoicing, and warranty documentationUphold high standards of professionalism and dealership representationRequirements as an Aftersales Advisor:Previous experience as an Aftersales Advisor or Service Advisor within the automotive industry is highly desirableExcellent communication and relationship-building skillsConfidential, professional, and confident approach to customer managementAbility to work effectively under pressure in a fast-paced environmentOrganised, with strong attention to detailPositive attitude and team-player mentalityCommercial awareness and the ability to identify sales opportunitiesFull UK Driving Licence is essentialIf you are passionate about delivering outstanding customer service and want to join a forward-thinking motor group, this is an excellent opportunity to develop your career in the automotive trade. Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Dorchester and Dorset, today to discover more about this fantastic Aftersales Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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