Average Aftersales Manager salary in the UK

Aftersales Executive required in Tewkesbury. SALARY: £26,000 per annum plus performance-related bonus up to £450 per month. HOURS: Monday to Friday 8:30am-5:00pm with 1 in 3 Saturdays 8:00am-12:00pm! A not-to-miss opportunity has become available for an Aftersales Executive for our client’s large franchise-approved motorhome/caravan dealership located in Tewkesbury.Reporting to the Service Centre Manager, the role is a front of house role and will require you to, but not limited to, book customers in, raise paperwork, bank, process invoicing and generate business. Key responsibilities for this Aftersales Executive will include:  Promoting our client's products and services.Liaising with and giving full service to the sales team.All warranty administration duties, including letters, faxes, quotes, prospects, sending mail, etc.Processing warranty supplier invoices.Action all aspects of manufacturing and used vehicle warranty claims.Process the return of all warranty parts and maintain records.To check service/warranty job cards are completed correctly within manufacturing guidelines.Completion of all the necessary paperwork and input into the company computer system to ensure the smooth running and efficiency of all claims.Ensure professional preparation of all vehicles, including PDIs, SMMT checks, routine servicing and repairs.Ensure prompt, polite and proactive aftersales reception.Ensure charging out of retail, warranty and internal work in accordance with policy guidelines. Responsible for hours utilisation and charge out for engineers.Oversee ordering of parts and accessories as required.Ensure compliance with health and safety regulations.To regularly audit and compile a report on tools, equipment and stock.On a monthly basis, report on performance.Ensure a high level of customer service is maintained at all times by following and working within our client's computer system and customer care programme.Performing any other ad hoc tasks, as required, which will help to contribute to the overall performance of the business. Do you need previous experience in this position? In short, no! To be eligible, strong experience in a similar administration/customer service-oriented position would be required. Experience working with motorhomes/caravans or in the automotive industry would be highly desirable, but is non-essential. Overall, the successful Aftersales Executive would be able to deliver the very highest level of customer service through strong communication skills, resulting in 100% customer satisfaction. Very strong organisational skills, along with knowledge of Microsoft Office, Excel and database systems, would be of high priority. Liaising with manufacturers to authorise warranty repairs, and a general knowledge of warranty procedures would be advantageous, but is not essential.What's in it for you? For your hard work as an Aftersales Executive, our client is offering… Starting salary up to £26,000 per annum, pending experience.Performance-related bonuses providing up to £450 per month.20 days’ annual holiday allowance plus the 8 bank holidays.Workplace pension scheme.Full manufacturer-approved and in-house training.Fantastic long-term career prospects with the UK's largest motorhome & caravan dealer network operating since 1973.Working hours from 8:00am-5:00pm Monday to Friday.Due to the nature of the position, you might be required to work additional hours in busier periods across the year. If you are interested in hearing more about this Aftersales Executive job in the Tewkesbury area, please contact Sarena Abbott at Perfect Placement Today.Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.

Our Client is a franchise-approved car dealership and they’re currently seeking an Assistant Aftersales Manager to join their team in the Bristol area. Benefits: Performance-related bonuses providing an uncapped on-target earnings of around £48,000 per annum.Company pension with 5% company contribution.Various additional benefits, including life assurance, private health insurance, staff purchase discounts, a staff well-being programme, and healthcare provisions.25 days annual leave plus the 8 bank holidays and your birthday off. Access to manufacturer-accredited training.Workplace pension scheme.Opportunity to work with one of the UK's most popular car brands.45-hour week, Monday to Friday, with no weekends. Requirements: Must have strong recent or current experience working as a Senior Service Advisor, or Assistant Service/Aftersales Manager within a franchise-approved car dealershipA solid communicator with a focus on Customer ServiceStrong Technical knowledgeAn Aftersales Manager who leads from the front & is able to motivate their team to successHave a UK driving license Responsibilities: Reporting to the Aftersales Manager & General Manager and responsible for a team of Vehicle Technicians and Service AdvisorsRecruitment and Training with the Service, Parts and Workshop teamsEnsuring targets set are met and exceededMaximising profitability of the Aftersales Department. The salary for this position is £40,000 basic with a potential OTE of £48,000.If you are interested in hearing more, or wish to apply for this Assistant Aftersales Manager job please send your CV to Hamish Lowrie, quoting the reference number.Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Assistant Aftersales Manager job get in touch today.© Perfect Placement UK Ltd – See our website for details

Role: Aftersales Manager / Service Manager Salary: £45,000–£50,000 Basic | OTE £60,000+ and Car Location: SouthportRichard Abson Group are delighted to be partnering with a highly regarded dealer group in Southport to recruit an experienced Aftersales Manager / Service Manager to lead their successful Service and Parts department.This is an excellent opportunity to take full control of a well-performing aftersales operation within a strong brand and supportive employer.The RoleYou will have overall responsibility for the performance, profitability and day-to-day management of the Aftersales department, overseeing a team of:2 Service Advisors (Reception)6 Workshop Technicians1 Parts Advisor1 DriverYour focus will be on driving productivity, achieving and exceeding KPIs, maximising departmental profit, and delivering outstanding levels of customer satisfaction. You will lead from the front, motivating and developing your team to maintain a high-performance culture.The CandidateWe are looking for a proven Service/Aftersales Manager who can demonstrate:Strong leadership and team management experienceA track record of improving performance and profitabilityExcellent organisational and customer service skillsThe ability to manage a sizeable department effectivelyThe Package£45,000–£50,000 Basic Salary (Plus car)Realistic OTE of £60,000+ with genuine scope to exceedMonday to Friday + 1 in 2 Saturday morningsEstablished brand and highly respected dealer groupThis is a fantastic opportunity for an ambitious Aftersales professional ready to step into a rewarding leadership role.If this role appeals to you, APPLY NOW or contact Jake Jones at Richard Abson Group for a confidential discussion.