Administrator
Due to growth, we are currently recruiting for a Pharmacy Administrator to work Monday to Friday DAYS for a leading pharmaceutical manufacturer based in their premises in West Moseley, easily accessible by public transport and there is free onsite parking too!This Administrator role is a permanent position working Monday to Friday 9am-6pm (0900-1800) with one hour’s lunch break daily (40 hours per week), offering a salary of £24-28,000 per annum (dependant on experience) plus annual bonus and other excellent benefits as below!As Administrator, you will be working in a team within their internal pharmacy onsite reporting into the Pharmacy Manager, answering patient queries relating to prescriptions and product information, and completing daily pharmacy administrative tasks. This position will offer the opportunity to work within a growing and fast paced environment within the internal pharmacy, developing your administrative skills as well as contributing to the smooth running of daily operations. Key responsibilities will include: Answering phone calls regarding patient prescription queries and product informationPatient contact for prescription and paymentsCounting daily prescriptions received and loggingAddressing emailsLiasing with clinics and healthcare professionals regarding patient queriesEnd of month duties for prescription countCarrying out administrative tasks relating to Import/ExportDirecting requests and unresolved issues to the designated personKeeping records of customer interactions and transactionsRecording details of enquiries, comments and complaints and actions takenCommunicating and co-coordinating with internal departments We are really keen to hear from applicants with the following skills and experience: Proven experience within an Administrator role with a good Customer Service backgroundAny experience in a similar role within a pharmacy or healthcare setting within customer service or administration will be advantageous, with experience in dealing with patientsExcellent communication skills (both written and oral) with a confident telephone mannerStrong user of MS Office, any knowledge of SAP would be useful although training will be provided on SAPAbility to self-manage and prioritise and plan effectively and manage your workload in a proactive wayWell-developed interpersonal skills coupled with an ability to prioritise workloadAccurate keyboarding skills Benefits Include: 28 Days Annual Leave + Birthday Off!Annual Bonus based on company performanceReal Career Development Opportunities!Company eventsCompany pensionEmployee discountFree parkingLife insuranceReferral programmeSick payWellness programme Please apply today or call us to discuss this Administrator role in more detail!
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