An outstanding Workshop Controller opportunity has just arisen for a state of the art dealership situated in the hustle and bustle of Edgware. My client is seeking an experienced Workshop Controller to take lead in the workshop. To be considered for this role you must have a proven main dealership background leading and motivating a team of technician as well as upholding a driven and hardworking personality.
What will you be responsible for in the workshop?
- Developing and motivating a team of 12 Technicians to ensure overall efficiency, productivity and to maximise quality
- Keeping track of Technicians efficiencies to confirm workshop and personal targets are being met
- Monitoring and calculating productivity and efficiency
- Arranging relevant training for Technicians when required
- Distributing and allocating service and repair work amongst the workshop
- Communicating effectively with customers in regards to any delays or updates with their vehicles
- Liaising daily with staff in the dealership including Workshop Manager, Service Manager and Service Advisor
- Ensuring all repairs are completed accurately and filling out all relevant documents
- Maintaining the highest level of customer service
- Adhering and complying to company standards and policies
What are we looking for?
- An individual able to work Monday to Friday 8:00am - 6:00pm and 1 in 3 Saturday morning's 8:30am - 1:00pm
- Previous Workshop Controller experience within a main dealership is crucial to be considered for this position
- Full UK Driving Licence
- The ability to demonstrate strong leadership and communication skills
- Dedicated to delivering the highest standard of customer service
- Previous experience leading a team of Technicians
What will you receive if successful?
Basic salary of £30,000 - £32,000 plus an OTE of £40,000 - £42,000
Company pension scheme
Full brand training developing
Fantastic progression opportunitiesHCP International is acting as an Employment Agency in relation to this vacancy.
- workshop manager
- senior technician
- master technician
- workshop controller
- workshop team