We have a rare opportunity to recruit a new Warranty Administrator at our Almond road site.
You will have previous automotive warranty experience and be able to demonstrate an understanding of DMS systems, knowledge of Kerridge/ADP is essential.
You must be able to show a systematic approach to this multi-functional role, with strong organisational skills with a high attention to detail.
We need someone with excellent interpersonal skills, to be able to work under pressure in a fast-paced, dynamic office environment with the ability to meet demands and deadlines that the job entails.
We are passionate about delivering excellent customer service, and you will be at the centre of all that happens within the sales department!
- Provide advice on Warranty and Goodwill to customers as well as team members within your site.
- Process Warranty claims, ensuring they are submitted within a set time limit so no monies are lost
- Liaise with all relevant departments to ensure correct completion of defect and quality reports
- Invoice and cost all Warranty/Goodwill submissions in a timely manner
- You will also assist the service department with invoicing and any other administrative duties required
45 Hours a week, 08:00 - 18:00 with an hour for lunch.
From £19,000 - depending on experience.
If you are interested in this role, please apply with your CV.
Sturgess Motor Group has a long-established history as a leading car dealer in Leicestershire. Originally founded in 1897 by Walter E Sturgess, Sturgess Motor Group has grown to become one of the oldest family-operated motor dealers in the UK, and also one of the most respected names in UK motor retailing. With a strong reputation for outstanding customer service in the local community and a reputation as a leading motor retailer in the wider community, Sturgess Motor Group has been a trusted name for more than 120 years. We represent prestigious car brands such as Jaguar and Land Rover, as well as stylish brands such as Fiat, Alfa Romeo, Abarth, Jeep, Hyundai, Suzuki and Volvo.
We are a successful and progressive fourth generation family run company to this day. The Group strive to maintain a reputation as a professional company dealing in high quality vehicles and delivering exceptional customer service dedicated to the needs of the past, present and future.
- Organisational Skills