Job Title: Renewals Specialist
Department: Sales Reporting to: UK Sales Manager
Location: South Cerney, Nr CirencesterMain Job Purpose
- Responsible for supporting Vendor Product Management team activities for all Nuvias UK Renewals business whilst adhering to the company’s ISO 9001 & 27001 standards at all times.
- Support Nuvias UK Vendor Product Management renewals team.
- Support assigned UK Account Managers for all vendor renewal business.
- Support Sub offices where business is placed through Nuvias UK.
- Submit renewal quotations to aligned vendor, track acceptance and provide feedback
- Build quotes and submit Non-Standard Discount requests through the vendor portal.
- Maintain and organise vendor Support renewal database.
- Produce support renewal quotes and liaise with customers where required.
- Effectively process renewal quotes and sales orders through CRM system
- Liaise closely with vendor Product Management team, update them of any issues.
- Liaise with purchasing team to ensure timely and accurate submission of orders to vendor.
- Liaise with Vendor to support with Forecasting
- Assist with customer queries and issues.
- Responsible for maintaining own and any absentee work colleague’s customer enquiries and e-mails.
- Assist sales support team members to ensure all work is completed within satisfactory timescales when required.
- Adhering to company policy and working to the Company Quality Management system at all times.
- To assist with closing of month/quarter ends which may require flexibility in working hours
- Ability to work on own initiative and work as part of a team.
- Ability to work under pressure.
- Highly organised.
- Motivated and enthusiastic.
- Able to demonstrate consistent accurate work
- Maintain a professional and polite disposition at all times.
- You may be required to undertake other general duties / reasonable requests, as required by business needs, details of which will be provided to you at the time the duties / requests are required.
- Sales Administration
- Sales Support