Used Vehicle Co-ordinator

About the role

We lease out more than 185,000 vehicles (cars and vans) at any one time in the UK and take back around 1000 every week at contract end. This is where the Remarketing team step in and add real value. Using their collective expertise this department decide the best channel for each individual vehicle. From selling to re-leasing the options are numerous and this team look at each vehicle on a case-by-case basis with a view to maximising revenue and efficiency.

The key purpose of this role is to ensure that our stock is managed efficiently through the remarketing process. Following a clearly defined step by step process you will co-ordinate and administer the pre sales activity needed for making our vehicles ready for sale. Your role is to work with internal and external customers and is pivotal to keep our stock moving through the various stages of de-fleet and preparation, ensuring they are ready for sale by the allocated sales channel in a timely manner.

Over time your knowledge and expertise will grow and develop. This will sharpen your commercial eye and you will start identifying opportunities for increased sales and process efficiencies, so making a real difference to our bottom line and the customer journey.

What's in it for you?

As a Used Vehicle Co-ordinator you will receive a benefits package at Pay Zone level A3 - This includes a basic salary of up to £25k and a bonus of up to £1,100.

We operate a hybrid working option, which means you will be able to equally split your time between our office in Swindon and home once you are fully trained in the role.

You will also enjoy outstanding benefits which include.

• Private Healthcare (AXA PPP)
• Life Assurance
• Company Pension scheme
• A range of personal flexible benefits
• 25 days holiday, your birthday off plus bank holidays
• Free Parking
• Free Gym onsite
• Access to great discounts on our products and services
• To celebrate your 1st year, you can enjoy a ½ day holiday or a £75 Love2Shop voucher
• Paid eye tests and £50 towards your lenses
• Volunteering days
• Charity Fundraising
  
  

Qualifications - External

About you

This is an extremely challenging and fast paced role dealing with vast volumes, so we need someone who has excellent administration skills and is highly organised and ruthlessly efficient, whilst under time pressure. A process person who is permanently 'on top of things', dependable and completely comfortable taking complete ownership for the work assigned to you. Equipped with confident communication skills, you will also understand the importance of teamwork and collaboration.

Lastly, you will need to demonstrate a clear understanding of what excellent customer experience looks and feels like, and not be shy in identifying, then recommending improvements to process and efficiency. We appreciate respectful disruptors!

Experience gained in a car dealership in a similar role would be great, but not vital, as we have plenty of experts who can help you develop those skills.

Key Skills Required

• Evidence of your experience with Vlook Ups, Pivot Tables
• Confident communicator (verbal & written)
• Attention to detail
• Uncompromising customer focus
• Professional but personal people skills

Application process

Following application, you will be contacted by one of our internal recruitment professionals.