Travel Operations and Support Manager
Travel Operations and Support Manager
£45,000 + Bonus and Benefits
Hybrid - Central London
Our client is a luxury tour operator specialising in luxury leisure travel to worldwide destinations.
They are now recruiting for a Travel Operations and Support Manager to help support their team of independent travel consultants assisting with any operational issues, product knowledge any ticketing issues.
Candidates for this role must have a background gained within tour operations (essential) with good knowledge of GDS systems and ticketing.
This role is offered on a hybrid basis - Central London
Travel Operations and Support Manager Responsibilities
Managing a team of independent travel consultants by being their day-to-day contact for questions and issues via phone, emails, and virtual meetings
Develop personal, solid, consultative with each independent travel consultant.
Regular catch ups to review their portfolio and knowledge and provide ongoing development.
Problem solve any issues the they may have in regards to ticketing, cancellation, hotel issues, internal IT problems, customer service issues etc
Travel Operations and Support Manager Experience Required
Experienced gained within tour operations in the travel industry is essential in a similar role or within operations, reservations management or account management.
Experience in customer complaint handling.
Good training and development skills
Working knowledge of a GDS
Travel Operations and Support Manager Salary and Benefits
Base Salary of £45,000
Annual bonus
25 days annual leaving plus bank holidays,
Pension,
Private healthcare
Life assurance,
perk box
Discounted travel
Hybrid working
To apply for this Travel Operations and Support Manager role, please email your CV and a member of the team will be in contact to discuss the opportunity and company.
Required skills
- GDS
- Leisure
- Operations
- Ticketing
- Tour
Reference: 52501676
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'