Our client based in Peterborough have an exciting opeprtunity for an enthuastic candidate, looking to proegress and join the team starting as Trainee Manager, with a view to build a career within this business .
PURPOSE OF THE ROLE
The purpose of the role is to ensure that customer orders are processed accurately and efficiently with suppliers and delivered in accordance to the customer’s requirements.
The role is responsible for the day-to-day Order Processing for the company. This involves liaising with customers to confirm their order requirements, and with manufacturers/suppliers abroad and throughout the UK to ensure the accurate completion of the order.
The ordering process is paramount to the success of the company and as such the role requires a high degree of accuracy and attention to detail, along with good organizational skills.
To ensure that customer orders accurately reflect customer requirements.
To ensure Order Tracker spreadsheet is populated with all and accurate information regarding customer orders and supplier purchase information.
To ensure Order Specification and Order Confirmation sheets are completed accurately, and with the required level of detail to reflect the customer requirements and to best represent the Krusada brand.
Using SAGE to raise sales orders and purchase orders for invoicing, and gather information from previous orders when needed.
To follow the established process for dealing with customer orders quotation and advice, to bespoke design and order specification, order confirmation with customer, raising sales and purchase orders on Sage, liaising with Accounts for payment, ordering the goods, updating tracker, sending items for embroidery or embellishment, and dispatching or arranging collection with the customer in accordance to the customer’s payment terms.
Liaising with the Directors and Accounts Department on a daily basis.
Escalation of issues / potential issues to management.
To help complete Stock Takes monthly on the last working day of each month, and record new samples purchased that affect stock total value throughout the month.
Payments – Processing card payment and transaction reports.
To setup and use heat press to vinyl print garments when required by customers.
Managing the companies’ social media profile across Facebook, Twitter and Instagram.