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Tenancy Manager & Sales Administrator

Posted 5 February by Turner Wise Easy Apply Ended

Tenancy Manager & Sales Administrator - Chelsea - 24K Basic, 34K OTE

Our client is a high-end, extremely well regarded agency looking for a Tenancy Manager to join their beautiful Chelsea office and provide first class administrative support within an Estate Agency operation. This role requires a dynamic Secretary or Administrator, who has previous estate agency experience, good front of house skills and excellent organisational ability.

Tenancy Manager & Sales Administrator Responsibilities

Office and Sales Administration

  • Providing support to the Sales and Lettings team

  • Attend to emails, mails and messages from clients and colleagues, and telephone liaison; answering and making calls on behalf of the team

  • Daily and efficient office management, including coordinating diaries/meetings/conference calls

  • General office duties including, maintaining accurate electronic and paper filing, archiving, document scanning and typing of reports, letters, faxes, etc

  • Registering applicants if no sales or lettings staff available

  • Producing registration cards, property details and letting lists

  • Sales database management

  • Sales paperwork and correspondence

  • Managing client and customer due diligence checks

  • Assist in organising client events, i.e. lunches and client entertaining

  • Liaising with internal suppliers

  • Developing and maintaining effective working relationships with clients and colleagues

  • Assisting team members with all IT related matters

  • Discreet handling of sensitive and confidential information


  • In charge of all marketing collateral:

  • Displaying window cards

  • Booking photos

  • Ordering brochures

  • Using our in-house system and the internet to upload property particulars

  • Assisting the manager with small marketing campaigns

  • Overseeing digital advertising and Rightmove management.

  • Data entry

Tenancy Management

  • Creating and compiling rental contracts

  • Lettings paperwork and correspondence and liaising with landlords and tenants

  • Uploading and managing tenancy details on operating system

  • Organising Check-in and Check-outs, and safety certificates

  • Referencing

  • Managing deposit registrations

  • Managing landlord and tenant due diligence checks

  • Liaising with property management on tenancy issues

  • Invoicing

Tenancy Manager & Sales Administrator Requirements

  • Previous experience in an Estate Agency environment

  • Proficient in MS Word, MS Excel, MS PowerPoint and MS Outlook

  • Ability to prioritise workload with an attention to detail and willingness to

    complete projects in a timely and efficient manner

  • Proven organisational skills

  • Good analytical skills

  • A confident and proactive approach to work.

  • Excellent telephone manner accompanied by strong interpersonal skills to deal with a wide variety of people and clients

  • Proven ability to work independently with minimal supervision and make decisions when necessary.

  • Accurate typing

  • Correspondence writing skills (including letters)

  • Self-motivated, shows initiative in taking action and responding appropriately

  • Understands and appreciates the importance of using discretion

  • Team player with a positive can do attitude

  • Ability to work under pressure

  • Experience of working setting up systems and processes

Keywords: Sales Administrator, Lettings Administrator, Tenancy Manager, Tenancy Management, Sales and Lettings Administrator, Property Administration, Lettings Administration, Property Management, Property, Administration, Property Administrator, Lettings Coordinator, Receptionist, Administrator, Office Coordinator, Office Assistant, Admin Assistant, Tenancy Administrator, Tenancy Coordinator

Turner Wise Property Recruitment

If you are career focused, driven and money motivated please apply for this position with your CV and I will aim to get back to all successful candidates over the next few working days.

Required skills

  • General Administration
  • Office Management
  • Tenancy Management
  • Estate Agency

Reference: 34400531

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