Temporary Customer Tech Support Agent

As a Temporary Customer Tech Support Agent you will be handling inbound communication via multi-channels from a UK customer base, providing a first class service to customers in relation to their service or account.

Client Details

Our client is a well-established telecommunications provider to a wide UK customer base and they are now looking to expand their team with a Temporary Customer Tech Support Agent in their Hale office.

Description

As a Temporary Customer Tech Support Agent, you will be;

• Handling inbound communication, via multi-channels
• Providing guidance and support to customers in relation to their service
• Trouble shooting customers problems
• Handling customer complaints
• Supporting with any general account queries

Profile

To be successful in this role;

• Experience within customer tech support would be diserable, but not essential
• Have a strong customer focus
• Strong listening skills with the ability to be empathetic
• Excellent communications, both verbal and written
• Strong organisational skills
• Good time management

Job Offer

In return, our client can offer;

• Competitive salary
• Optional hybrid working
• Great working patterns
• Temp to perm opportunity
• Competitive hourly rate