Telesales Executive

Posted 24 April by Whistl
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Are you looking to become part of an innovative and market-leading organisation that looks after some of the biggest brands in the UK?

Are you an experienced customer service or sales professional looking to build a career with a well-established company?

We are looking for people who are passionate with a can-do attitude to join our well-established team as Telesales Executives in our Bolton site to support the exciting growth of the business.

Role Overview

This Telesales Executive role has three main purposes. Firstly, to provide the sales teams with qualified appointments within the communicated thresholds and against the communicated criteria in addition to the provision of the qualified appointments.

Additionally, the customer database needs to be actively maintained to ensure it contains quality and up-to-date information regarding the calls and conversations you conduct.

This Telesales Executive role involves working on a full-time, permanent basis, working from 09:00 to 17:30.

Key Responsibilities
  • Qualify prospects, locate decision-makers, and update CRM with daily targets.
  • Schedule the minimum number of relevant meetings per day for account managers, considering their constraints.
  • Follow up on prospect activities and incoming leads for appointments and sales.
  • Source and pre-qualify leads as needed.
  • Represent Whistl Post professionally, assist with campaign data, and ensure timely reporting.
  • Liaise with Whistl sales personnel and complete required documentation
  • Identify and record key market, customer, and competitor intelligence

We would welcome applications for this Telesales Executive role from candidates with the following skills: telesales, call centre, cold calling, lead generation, sales, MS Office, and CRM or as a Telesales Executive, Sales Executive, Sales Associate, Sales Representative, or Call Handler. Apply today!

Benefits
  • Enhanced annual leave entitlement
  • Access to our prestige Benefits and Rewards Portal
  • Long service rewards
  • Health cash plan
  • Life Assurance Scheme
  • Career development opportunities
  • Access to a well-established Employee Assistance Programme provider
Additional Information

Our Telesales Executives can earn up to an additional 40% of their basic monthly salary!

Essential Skills
  • Self-starter with excellent prioritisation, organisation and time management skills who can work with minimal supervision after agreeing on objectives.
  • Numerate and literate with excellent communication skills covering presenting and listening.
  • Consistent positive outlook and ability to handle rejections.
  • Evidence of working a sales process and selling a value proposition.
  • Thrives in a high-volume and results-based environment.
  • Quick learner who can apply concepts in the real world and understands a customer's perspective.
  • Experience in Microsoft standard packages and a working knowledge of CRM systems.
  • Team player, adaptable, and flexible.
Desirable Skills
  • Self-driven
  • Motivated
  • Passionate
  • Focused
Why Whistl?

We are the UK's leading delivery management company providing efficient, high-quality and competitively priced services across business mail, parcels, fulfilment and doordrop media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services, handling over 50% of bulk business mail in the UK.

We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to deliver excellence to our customers.

We think as part of a team, act with a can-do attitude and do the right thing. Following these simple values has resulted in our people delivering and exceeding our business and personal development goals.

We are a family of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves.

We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be.

Due to the nature of our business, this role may be subject to a DBS check.

Required skills

  • Agent
  • Appointments
  • Call Centre
  • Cold Calling
  • CRM
  • Lead Generation
  • Sales
  • Sales Executive
  • Sales Representative
  • Selling
  • Telesales
  • Client
  • PA
  • MS Office
  • Assistant
  • Customer
  • IT Literate
  • Call Handler
  • Leads
  • Clients

Reference: 52528391

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