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Technical Trainer and Developer

Posted 6 March by 8 X 8 Featured Ended

JOB SUMMARY

8x8 is looking for a training professional—equally adept at instructional design, course development, and training delivery. In this versatile and fast-paced role you will design, develop, and deliver technical training for employees, partners, and customers in ILT and virtual classroom environments. As part of the training team, you will deliver and optimize 8x8 core technical curriculum and augment with workshops around specific topics. You will work closely with Product Management for new product releases, company subject matter experts, and eLearning team members to design and develop assessments and content.

RESPONSIBILITIES

  • Deliver the full stack of technical courses in live classroom and virtual environments and maintain courseware
  • Design, and develop technical content with lab exercises for multiple venues: live classroom, virtual classroom, and self-paced learning, incorporating relevant use cases and digital storytelling
  • Utilize 8x8 templates to create and deliver train the trainer programs for training partners and overseas affiliates
  • Create and deliver technical workshops to augment core curriculum

QUALIFICATIONS

  • Proven experience in technical training, instructional design, and development
  • Ability to write effective copy, instructional text, audio/video scripts
  • Proficient in networking: LAN, VPN, TCP/IP, VOIP, routers, analysis, and troubleshooting
  • Demonstrated knowledge of Cloud computing and telephony.
  • Must be proficient with MS PowerPoint, Articulate Storyline or similar content development tools
  • Must be a self-starter, organized, and excellent with time management
  • Understand instructional design and execute design and development process for courseware
  • Knowledgeable about accreditation and certification program requirements
  • Possess experience in delivering courseware with focus on solutions and systems integration
  • Team player with excellent verbal and written communication skills and ability to improvise when needed
  • Self-motivated and action-oriented
  • Technical Certifications a plus
  • Up to 25% travel

Required skills

  • Instructional Design
  • Delivering Technical Training
  • training

Reference: 34620019

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