Technical Services Manager

Technical Services Manager
Sheffield
Up to £45K (DOE) + Company Car

This is a great opportunity for an ambitious IT professional to help elevate our clients Sheffield based business by identifying opportunities to enhance system efficiencies and drive technical advancement.

The Technical Services Manager will play a crucial role in leading the IT department to deliver high-quality technical support services to clients. This role requires strong leadership skills, technical expertise, and a customer-centric approach to service delivery.

Key responsibilities and day to day duties include:
* Oversee the day to day operations of the IT department, including ticket management and prioritization as well as resolution.
* Manage a small, but growing team of IT Engineers supporting them with their professional development (1-2-1's, training and any escalations)
* Develop and implement policies for best practise ensuring that these are adhered to by the team in order to improve efficiency.
* Maintain strong relationships with key stakeholders in the organisation, providing updates on the department, ideas to further develop the IT team and managing costs and budgets as well as any ongoing projects.
* Managing and maintaining the internal infrastructure (Network/ VPN systems/ Virtual machines and servers)

In order to be successful at shortlisting stage you must have a minimum of 2 years managing an IT team/ department and 3+ years hands on technical experience with the likes of Windows operating systems and cloud technologies (Azure/ VMware/ Hyper V)

Company benefits include:
* Flexible working options
* Enhanced maternity/ paternity pay
* Company Car
* Bonus scheme
* Company pension
* Health and Wellbeing programme

Apply now!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.