Technical Services Manager - 25 Cabot Square

Purpose of the Role

Execute Savills policy of providing an innovative, operationally efficient and economically competitive commercial environment for occupiers whilst enhancing the investment value of the asset for the landlord. Contribute to the safety and wellbeing of all users of the building/ estate.

Responsible and required to manage to a high standard, the building performance and operational services in Mechanical, Electrical, Vertical Transportation, and Public Health Systems required across the site and ensure consistent, seamless, and efficient standards are met, to ensure the Occupiers and their visitors can focus on their core business.

Deliver engineering excellence through robust asset management frameworks, and be responsible for the development of engineering policies.

Key Responsibilities

1. Monitor, analyse and interpret the correct functioning of plant and systems via the Building Management System or other means. Carry out random checks of critical plant operation and report via the correct platform and escalate where required Review Contractors reports, proposals and KPI’s. Carry out regular audits and inspections of all plant, related areas and equipment to ensure they are maintained and statutory compliance is being completed within business and client expectations, ensuring all and any risks are managed in accordance with the requirements of our client and occupiers. Review Planned Maintenance and reactive maintenance to ensure the risk to the building and occupiers critical infrastructure is managed within acceptable limits maintaining the resilience at all times.
2. Compliance with all current legislation and recommended business standards. Verify Contractors Risk Assessments, Insurance, accreditations etc. are up to date and relevant. Ensure Pressure Vessel Written Scheme is up to date. Ensure Contractors Emergency Lighting Log Records up to date. Management of Water Treatment regime ensuring that Water Treatment Manuals are up to date. Manage status of Lift Inspections and report via Lift minutes. Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes. Ensure accurate reporting is undertaken via the business risk management system, demonstrating all risks are being managed within accordance with client and business expectations, providing a full audit trial.
3. Provide day-to-day technical and operational support to Building Manager and the wider property management team
4. Support to Building Management with Permit to Work System and check method statements where appropriate. Liaise with Building Management and Occupiers regarding operational and technical matters such as plant shutdowns and work impacting on Occupiers operation and risks associated with the works
5. Undertake regular audits of maintenance programme. Review call out sheets and investigate as necessary. Review CAFM system including both PPM and reactive works. Carry out random verification of PPM works.
6. Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Identify & agree specialist consultant roles and review consultants brief on a regular basis. Manage other audit reports. Review actions/progress and monitor monthly
7. Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawing and O & M’s are updated to reflect any changes carried out to the installed systems. Develop, implement and maintain site-specific plant replacement Programme in conjunction with Savills Engineering and Design consultancy.
8. To ensure that the production of engineering service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with business guidelines
9. To ensure that Senior Management are regularly appraised of any new developments or issues of a problematic nature. Report on any emergency incident that occurs. Report on any concerns relating to plant operation or failure to maintain resilience. Report on any occupier conflicts or relationship related issues.
10. Support and advice based on excellent knowledge of industry standards, guidance and best practice, understanding and practical experience of how buildings are designed and operated
11. Work collaboratively with onsite M&E provider to continuously improve technical knowledge and competencies. Sharing knowledge is key in enabling service partners, engineers and occupiers to provide the very best solutions.
12. Accountabilities for oversight of M&E, VT, HV/LV, fire and life safety systems
13. Monitor and manage the annual M&E & CAPEX service charge budgets
14. Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform with current legislation, ensuring occupier and Savills staff are provided with a safe environment in which to conduct their core business activities.
15. Pro-actively procure, following the company tender guidelines where required, building and contracted services, ensuring the requisite standards for the management and delivery of building services are upheld through regular structured monitoring and direct liaison with service providers.
16. Take ownership of the Savills vision and values ensuring that they are fully integrated into all of the buildings’ services.
17. Ensure that all Savills systems i.e elogbooks, data station & Proactis are managed.
18. Assist the operation Director on a day to day basis ensuring that good communication is in place to ensure the smooth running of the site.
19. To assist in the implementation of future initiatives like Rise, ISO14001, BREEAM

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation.

Skills, Knowledge and Experience