Technical Service Lead Placement - Tax

Technical Service Lead (Placement - Tax)

Are you an experienced technician working on global placements with multiple premium taxes and handling an offshore service, and looking for a new opportunity in a niche area of expertise?

We are looking for a manager to work closely with our offshore Placement Centre of Excellence by providing mentorship and oversight as well as developing subject matter expertise in the niche areas of Premium Tax and MRC production while interacting with our broking teams and the wider London market.

This is a hybrid role with the flexibility to work both virtually and from our London and/or Chelmsford offices.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The role will be responsible for the activity performed by our outsource partner (Genpact) encompassing various elements related to Placement. It will include:

Supervising our offshore Placement Centre of Excellence (CoE) team who are responsible for producing MRC documentation, premium tax schedules and completing client due diligence checks.

Reviewing documentation for accuracy and providing mentorship, training, and query resolution.

Answering premium tax related queries across multiple teams and including use of the premium tax platforms and calculation tools used for premium tax calculation.

Working closely with the Technical Service Head to increase usage of the Placement CoE through positive engagement with all teams in Commercial Risk both within the UK and globally.

How this opportunity is different

Our Placement CoE provides an invaluable service to the broking teams, improving client service and reducing queries and errors. This is a great opportunity to build on this success and extend the reach of the CoE across all broking teams including interacting with our colleagues across the world, and across the London market in general.

Premium tax is a niche area of expertise but fundamental to providing our clients with tax certainty on their placements. This role will have opportunities to build knowledge and develop into a subject matter expert in this arena.

Skills and experience that will lead to success

To be successful in this role a good understanding of Lloyd’s and global insurance placements and documentation will be vital, incorporating experience in using industry tools & platforms to calculate premium taxes and produce premium tax schedules, or as a minimum a proven experience in processing premium taxes and a desire to increase knowledge to become a subject matter expert.

Experience in working with an offshore team is also desirable including driving performance through key metrics and service level agreements.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on 

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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