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Systems Support Analysts

Systems Support Analysts

Posted 13 September by Advantage Resourcing
Easy Apply Ended
Systems Support Analysts (Linux or Windows)

6 month Contract, Yeovil

Advantage Resourcing are recruiting for Systems Support Analysts to work with a major Defence organisation in Yeovil.

There is a requirement for Systems Support Analysts to work in the company's IT infrastructure and support teams supporting either Windows Or Linux based systems depending on experience.

Key responsibilities:

* Providing Support with the IT Infrastructure - including Networks, Systems (either Windows or Linux) & Applications
* Developing and Maintaining systems configuration item (CI) baselines in alignment with the Service Management Configuration Management Plan.
* Technical expertise on System Administration & knowledge of Database, Networks architecture and supporting application layers
* Assisting on work within the area of specialism, taking account of interfaces and approved data; Providing analysis and support of problems related to platform and support system issues and generate proposed solutions
* Supporting the development of processes to ensure discipline technical quality is communicated across all discipline levels of IM&T engineers; ensuring these meet all governance and business requirements;
* Researching problems and issues, gather information from a range of physical and informational sources, review defects on platform or assembly in order to gain a complete understanding of the problem and all relevant circumstances
* Engaging with customer representatives and suppliers in writing, by telephone and in face to face meetings, and with other internal functions as necessary to discuss technical issues and problems

Skills Required:

* Experience and Understanding of ITIL and general applications support
* Extensive Knowledge and understanding of supporting applications based on infrastructure components; either Linux (including Redhat and Centos) or Windows (including VMware) are being considered.
* Experience of completing all toolset configuration activities in line with schedule & quality requirements.
* Knowledge of Installation and patching of core environments and software solutions
* Excellent communication skills and the ability to engage with Stakeholders at all levels
* Any experience of the following would be useful; JIRA, Elasticsearch, Kubernetes, Grafana, Cacti, Nagios, Tomcat, Apache

If you would like to apply for this role please give Sam Shabir at Advantage Resourcing a call on . Job ref 818625

Advantage Resourcing is a service driven recruitment consultancy.

Required skills

  • Apache
  • Application Support
  • Applications
  • Business Requirements
  • Communication
  • Configuration
  • Configuration Management
  • Database
  • Framework
  • Governance
  • Install
  • Linux
  • Windows
  • Administration
  • Development
  • Developing
  • Develop

Reference: 36106298

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