This job has ended. Find similar jobs.

Swedish Speaking Customer Feedback Management Agent Job

Posted 23 November by Manpower Ended
Manpower is recruiting for Swedish Speaking Customer Feedback Management Agents to work for our client who is a leading international supplier of Business Process Outsourcing solutions for complex, technology-driven services based in Liverpool City Centre

As a Swedish Speaking Customer Feedback Management Agent, your main responsibilities will be to:

* Handle varied customer service calls, emails and social media enquiries
* Provide professional, accomplished communication to a wide range of customers, including VIPs
* Ensure excellent customer service to all customers with a right first time approach .

The ideal candidate will have:

* Excellent communications skills with particular emphasis on phone and written correspondence.
* Fluent/proficient level of Swedish in addition to English and enjoy working on a multinational team.
* Excellent PC skills and good working knowledge of all MS applications
* Previous working experience in a customer care environment
* The ability to work independently and in a structured way and are able to take decisions based on your own research findings.
* Experience of working to targets/deadlines
* Flexibility with regards to working hours, motivated and goal-driven and take on responsibility for your work.
* Excellent communication skills

You will be working 37.5 hours per week, Monday - Friday between the hours of 07:00 - 15:00 or 08:00 - 16:00 or 09:00 - 17:00.
.

The successful candidate will receive great benefits including: performance-related bonus, eye care voucher, subsidised car park, free tea, coffee and fruit

Interested? Apply now!

Required skills

  • Swedish Speaking Customer Feedback Management Agent Job

Reference: 33880888

Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job

Email me jobs like this

By clicking Submit, you accept our Terms & Conditions.