Supply Chain Team Leader

Supply Chain / Operations Team Leader

Permanent Contract, Mon-Friday, 8:30 - 17:00

Onsite: Stretford, Manchester (office based)

Salary bracket £30,000-£35,000

My client, a prestigious distribution business, are looking for a proven Supply Chain professional to join their growing company as a Team Leader in Operations, whilst also supporting on activities related to business processes and Integrated Management System.

If you have experience in supply chain and are ready for the next step into a supervisory role this could be the idea role for you. The successful candidate will quickly gain a good understanding of all supply chain and customer service processes and take the lead on key operational responsibilities as part of our Integrated Management System.

The business are a supplies specialist providing +8000 SKU's, from a wide range of UK and overseas suppliers, to meet the requirements of large customer contracts and strict performance KPI's.

Responsibilities:

• Provides supervisory support for the supply chain team which is primarily responsible for placing and chasing orders with suppliers, requesting and reviewing pricing and monitoring supplier performance, to enable high levels of customer satisfaction to be achieved.

• Provides supervisory support for the customer service team responsible for processing orders from contract customers, confirming delivery dates and liaising with customers throughout the order to delivery process.

• Supports on a range of HSEQ related tasks as part of the ongoing maintenance of our Integrated Management Systems. Working with Internal Managers and our External HSEQ Consultants, to ensure that the company's policies and procedures meet the legislative and accrediting bodies requirements, to maintain and improve required certifications to support the business.

Supply Chain responsibilities:

• Raising & expediting orders efficiently, addressing non-conformance's, ensuring good stock availability.

• Reviewing and actioning the daily suggested order report, actioning min/max level requirements

• Monitoring, reviewing and managing slow or non-moving stock

• Monitoring and reviewing shelf-life of relevant products and taking corrective action

• Logging and challenging supplier costs increases, preparing information for the product team / commercial team to negotiate and mitigate supplier cost increases

• Maintaining trade agreement validity, effectively and efficiently

• Monitoring, reviewing and managing imports, inc. clearance, VAT, duty, payments & invoices

• Inspecting and resolving quarantined product issues

Customer Service

• Logging enquiries and customer details in the ERP system

• Processing customer orders effectively and efficiently

• Managing the customer issues log, investigate and resolve customer issues immediately, identifying issues for quarantine, engaging with relevant Managers to ensure timely resolution of all issues and relevant feedback to customers to maintain satisfaction levels

• Liaising with internal teams to ensure customer orders are satisfied on time, and if otherwise proactively provide delivery information and / or alternative solutions.

IMS

• Monitoring and controlling HSEQ non-conformance's and issues raised during audits; progressing corrective action plans within operations to ensure timely closure and continued compliance.

• Establishing and maintaining clear and concise reporting procedures including analysing Customer and Quarantine issues and putting actions in place to prevent re-occurrences.

• Representing the company at HSEQ certification assessments and audits.

• Monitoring and maintaining the site maintenance schedule, co-ordinating timely completion of routine tasks.

Benefits:

25 days holiday plus bank holidays

Contributory pension scheme

Free onsite parking

Company events

Health & wellbeing programme

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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