Supervisor - Pension and Payroll

Are you looking to work for a dynamic and vibrant organisation that puts the greater public good plus social and environmental responsibility at the forefront of what they do? Do you want a competitive benefits package and flexible working? We are working with such a business, in supporting the recruitment for a Supervisor in their Pensions and Payroll department. If you have supervised teams and have a background in Pensions or Payroll administration, this could be the role for you. 

We are looking for a Payroll & Pensions Supervisor to join our client's team on a permanent basis. Reporting to the Payroll Manager, you will play a pivotal role in delivering a highly professional Payroll transactional service, ensuring compliance with statutory and legislative requirements. This role involves supervising the Payroll team, developing systems and processes, and enhancing service delivery.

• Provide day-to-day support and technical guidance to the Payroll team, being the first point of contact for escalated queries.
• Ensure the monthly payroll is produced accurately, including pensions data, and perform necessary checks from audit reports.
• Deputise for the Deputy Payroll Manager when required, maintaining up-to-date legislative and procedural knowledge.
• Resolve technical issues promptly to support the smooth operation of the Payroll function.
• Record and submit pension data accurately and timely for various schemes.
• Keep abreast of government and legislative changes to ensure compliance.
• Review and maintain payroll and pension website content.
• Communicate effectively with customers to understand and resolve issues, ensuring service levels are met.
• Lead projects to improve the Payroll service and support significant HR/Payroll projects.
• Coach and mentor junior colleagues, developing their capabilities and nurturing potential.
• Maintain a robust training and induction programme.

• Professional qualification (CIPP) or a minimum of 3 years recent experience in a payroll processing environment.
• In-depth knowledge of end to end Payroll functions and the employee lifecycle from New Starter to Leaver.
• Pension administration and up to date legislation knowledge.
• Experience using an integrated HR, Payroll & Finance system (such as SAP, iTrent, Northgate, Resourcelink, or Oracle).
• Excellent attention to detail and ability to quickly learn and adapt to new software/systems.
• Proficiency in Microsoft Office packages, particularly Excel, with skills in VLOOKUPs & Pivot Tables.
• Ability to supervise a busy customer service in a complex organisation.
• Experience in training and inducting a team, adopting a coaching approach.
• Ability to effectively plan, prioritise, and manage several tasks simultaneously.
• Calm and resilient under pressure.

• Excellent starting salary of up to £35500
• 35 days holiday inclusive of bank holidays
• Hybrid and flexible working
• Opportunities for professional development.
• Generous and competitive local government pension scheme
• Health cash plan
• Cycle to work scheme
• Option to buy annual leave
• Childcare vouchers
• Employee Assist programme 
• Gym Membership
• Supportive team environment.

To apply for the Payroll & Pensions Supervisor position, please submit your CV and cover letter detailing your relevant experience and qualifications.