Stock Controller - Christmas Temporary Position

Posted 19 September by Selfridges & Co Featured

At Selfridges we exceed customers’ expectations. Your expert knowledge of the highest product, service and retail standards will help make sure we continue to do just that, whichever brand you take responsibility for this Christmas.

KNOW THE ROLE

Our luxury stock deserves luxury care and by joining an exceptional stock control system, you’ll do much more than just meet expectations. While keeping a close eye on delivery you'll make sure our products reach our shop floors in the impeccable condition our customers expect.

As the Stock Controller for our Loading Bay or our Shopfloor, you'll support each other by succeeding and delivering at all times at all paces. With Sale prep for the store to external transfers, you'll take an organised and proactive approach to be one step ahead.

First-class people and products require the confident control of a Stock Controller and in this role you’ll support in the day operations of the Stock Control team. Every detail is essential - from making sure new lines and products reach the shop floor exactly when they need to, to maintaining accurate records of stock units and leading the clearing and transfer of faulty or out-of-season stock. In a busy and fast-paced environment, smooth communication between the retail team and stock control team is vital to ensure the product is always the priority. And at every stage, you’ll drive forward, leading by example and setting high standards.

Being exciting and motivating will be your main focus, whether it’s attending training workshops, group demonstrations or having one-to-one mentoring. However you choose to do it, you’ll use your expert knowledge of experience to enhance your knowledge and service levels. Managing challenging situations with care and professionalism, you’ll make sure that every experience is pacey yet positive. Building strong relationships with other departments, will also be important, as will admin-based activities, such as organising deliveries and managing stock.

KNOW WHAT WE'RE LOOKING FOR

Your experience, confidence and passion to succeed will be your drive to deliver for the store needs. While consulting and taking direction from your management, you’ll take real pride in delivering a personalised and professional service. You’ll have genuine passion for the day to day duties of the role with the added responsibility. Bringing your personality to the service experience you will always look to genuinely connect with your internal and external customers while thinking creatively to ensure their experiences are at its best.

Alongside knowing all there is to know about stock operations, you’ll be a confident communicator so sharing your knowledge will be natural. A strong degree of commercial awareness will be a bonus, as will the ability to demonstrate initiative and spontaneity in challenging situations, both customer-facing and behind the scenes. Personable and positive, you’ll be able to resolve any challenges and motivate your team.

We’re looking for someone with experience of working with stock in a large, fast-paced retail operation. Comfortable working by yourself and as part of a wider stock control team, you’ll show plenty of initiative and have the ability to think on your feet. A confident, hands-on person and good communicator, you’ll work closely with your stock control team and inspire your each other to a flawless performance throughout. You’ll also be able to demonstrate outstanding organisational skills, and will keep customer service at the top of your priorities.

KNOW THE SELFRIDGES STORY

Harry Gordon Selfridge first arrived in London from Chicago in 1906 with his heart set on opening his dream store. With his revolutionary understanding of publicity and the theatre of retail, Selfridges Oxford Street opened its doors for the first time in 1909.

The founder’s spirit of innovation and creativity lives on through its owners today. Since 2003, W. Galen Weston and his family have owned and operated the business. With the store being named ‘Best Department Store in the World’ on three consecutive occasions in a row (2010, 2012 & 2014) and most recently being awarded the title of ‘World’s Best Sustainability Campaign by a Department Store’ at the Global Department Store Summit 2016, Selfridges today is more than just the sum of its products. It's a shopping experience that promises to surprise, amaze and amuse and to this day, as Harry Gordon Selfridge said, ‘Everyone is welcome’.

With our Vision, to be the destination for the most extraordinary customer experience, innovative and iconic ways to make this a reality are never too far away. An exciting investment programme is underway in our Oxford Street store which has already seen us open the revolutionary Body Studio, earlier this year. A unique concept space presenting over 150 brands and more than 30,000 different styles edited together to transform the way women shop for Bodywear. And it doesn’t stop there. In July we opened the first phase of our new Designer Studio, providing customers with cutting-edge and progressive designer fashion in a creative and dynamic environment. In November 2016 we will open phase one of our new Accessories Hall – the Northern Hall. Once completed, the 60,000 sq ft space will be our biggest destination. It will also include a new concept space, personalisation bar and eyewear destination.

Team members across our business strive to keep our Vision a reality through the values we live day to day and the stories we make, tell and share.

KNOW WHAT'S IN IT FOR YOU

Team members across our business strive to keep our Vision a reality through the values we live day to day and the stories we make, tell and share.

Extraordinary experiences are not only for customers, but team members too. We offer all team members the chance to be a part of something unique where they can enjoy careers that provide inspiring experiences, exciting challenges and great benefits.

They also know that Selfridges is committed to developing its talent, which allows for a wide scope of amazing opportunities as the business continues to grow. Whether you are a Values Ambassador, Green Warrior, a member of the Work it Lab or you get your fix for fashion by taking part in our internal shows, there are many ways to show and develop your talent.

Living our Values is essential to the way we work day to day, encouraging greater social responsibility amongst our team members. From our Project Ocean campaign to Bright Young Things, we are focused on a long term approach to sustainability by buying better and inspiring change.

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Reference: 33347453

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