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Spanish Speaking 1st Line support

Spanish Speaking 1st Line support

Posted 14 March by vertex-it-solutions Easy Apply Ended

I am currently looking for a 1st Line support engineer to work in Newcastle on a permanent basis.The customer account you will be working on creates innovative products, storage systems and software that help customers around the world store, manage, protect, and retain one of their most precious corporate assets, their data.

Essential Experience

  • Bachelor’s degree in Computer Science or engineering preferred, or equivalent level of education or relevant work experience
  • At least 2 years experience in a similar role (Support/Customer Service)
  • Excellent organisational and technical support skills
  • Excellent communication skills in English and Spanish
  • Working knowledge and experience with UNIX/Linux Operating Systems
  • Knowledge and experience with file sharing protocols is preferred NFS/CIFS etc.
  • TCP/IP or basic networking knowledge is essential
  • DNS/DHCP/AD knowledge
  • Microsoft/Cisco/ NetApp certifications are a plus
  • Fluent Spanish

Desirable Experience

  • Experience and knowledge with Storage Systems (SAN/NAS) would be a major advantage
  • Experience with any of the following would be an advantage;
    • o Windows Server 2003/2008 R2
    • o VMware ESX/ Hyper-V
    • o ISCSi/RAID
    • o MS Exchange 2003/2007/2010
    • o Enterprise Backup Software

Required skills

  • Communication Skills
  • English
  • Networking
  • Windows

Reference: 34687364

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