Software Trainer, SaaS, Cloud, AI, Technical Training

As a Training Specialist, you will play a critical role in facilitating effective training programs for our clients, focusing on both in-room, Instructor Lead Training (ILT) and virtual training sessions. Your responsibilities will encompass meticulous preparation and delivery of engaging training materials, ensuring a seamless learning experience for all participants. You will be a key contributor to enhancing our clients' understanding and utilization of our evolving product set.

Key Responsibilities:

Training Delivery:

• Conduct in-room, Instructor Lead Training (ILT) as well as virtual training, ensuring all sessions commence on time and follow the prescribed schedule.
• Emphasize interactive learning through group work and discussions, facilitating and coaching as needed.
• Test and validate new delivery methods to preempt and mitigate foreseeable technical issues during training.

Content and Material Design:

• Utilize a range of software tools for instructional design, incorporating photo, video, presentations, and other engaging materials for training content.
• Collaborate with Subject Matter Experts to identify learning needs and objectives, designing effective sessions accordingly.
• Ensure accessibility of content for all learners, including those with special needs.

Administration and Coordination:

• Coordinate training logistics, including scheduling, meeting room bookings, and attendee invitations, ensuring smooth and well-attended training sessions.
• Develop internal learning collateral and guides, providing necessary information and guidance to facilitate effective training.
• Collect and analyze feedback from training sessions to continually improve the training approach and materials.
• Maintain and manage user profiles on the Learning Management System (LMS), ensuring accurate and up-to-date information.
• Load and monitor content on the LMS to enable seamless access for learners.

Client Relationship Management: Training Specialist

• Represent the organization as an ambassador, maintaining a professional and articulate demeanor while interacting with clients.
• Foster strong relationships with clients, ensuring effective communication and understanding of their training needs and expectations.

Compliance and Safety: Training Specialist

• Ensure that training facilities comply with all safety and policy requirements, guaranteeing a secure and conducive learning environment.

Travel Requirement: Training Specialist

• This role necessitates frequent national and international travel for both in-house and on-site training sessions, demonstrating willingness and ability to travel as needed.

Qualifications and Skills: Training Specialist

• Strong communication and presentation skills, with the ability to articulate effectively at all levels.
• Experience in instructional design, content creation, and training delivery, preferably in a technical environment.
• Proficiency in utilizing various software for content creation and instructional design.
• Ability to adapt and innovate in a dynamic, evolving product environment.
• Exceptional organizational and coordination skills to handle multiple tasks and priorities effectively.
• Proven ability to build and maintain positive client relationships.

If you are an energetic and dedicated professional, passionate about delivering impactful training experiences, and have the willingness to travel, we invite you to apply and be a part of our dynamic team as a Technical Training Specialist.

Job Types: Permanent, Full-time

Salary: £50,000.00-£55,000.00 per year