Software Support Specialist

Posted 3 days ago by Dataquest UK Ltd
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Job Title: Software Support Specialist

Location: Central London

Salary: £30,000 - £33,000 per annum (Depending on experience)

Job Type: Full Time, Permanent

At The Company, they are currently recruiting for a Software Support Specialist to join their Professional Services Team.

This is a leading Solutions Company based in the heart of the business district, a short walk away from Liverpool Street, Moorgate and Old Street stations.

Their office space is modern and open-plan, and they have a friendly, social culture. They are passionate about developing their talent; they invest in their people and support them to build a career with them.

What do you need as a Software Solutions Specialist?

The Professional Services team provide software solutions aligned to the Managed Print Services arena. These include; secure print, document management, data capture, cloud integration, workflow and fleet management products.

You will have experience installing and supporting software such as; Papercut, Uniflow, Equitrac, Therefore, Docuware, Nuance, ecopy, Pcounter or similar.

Formal qualification relating to networking or operating systems is an advantage.

What will you be doing?

Working with some of the most recognisable brands in the UK, this role will demand you become an expert with a number of business software packages.

You will be involved in planning software installations alongside their project managers, suppliers, account managers and client representatives. You will therefore possess:

  • The ability to demystify technical jargon to make it accessible to a wider audience
  • A customer-service focus, with clear communication skills (both written and verbal)
  • The confidence to run formal meetings with client's technical teams
  • Attention to detail and the ability to provide accurate documentation
  • Excellent team working skills
  • A desire to continue learning

If this role sounds like a fit for you, please click the APPLY button to send your CV & Cover Letter for this role.

No agencies please!

Candidates with experience of: Technical Support Engineer, Technical Support Technician, IT Technician, IT Service Desk Technician, IT Desk Support, 2nd Line Support, 1st Line Helpdesk Engineer, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Trainer, Network Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Network Engineer, Network Project Engineer, Software Support Technician, IT Network Engineer, Change Management, Software Support Engineer, Network Solutions Engineer, IT Network Support Engineer, Technical Support, IT Support, Helpdesk Support Technician, Helpdesk Support, Fault Desk, IT Systems Engineer, IT Systems Technician, IT Systems Support will also be considered for this role.

Required skills

  • IT Trainer
  • 2nd Line Support
  • IT Support Technician
  • IT Technician
  • Technical Support Engineer
  • 2nd Line Support Engineer
  • IT Service Desk Technician
  • IT Desk Support
  • Technical Support Technician
  • 1st Line Helpdesk Engineer

Reference: 39508693

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