Service Support Co-ordinator

Posted 18 April by Venus Recruitment Ltd
Easy Apply
£25,000 - £29,000 per annum
Farnborough , Hampshire
Permanent, full-time

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Posted by Venus Recruitment Ltd
Job description
Our client is a leading business in the design, manufacture and service of world class products. Due to an internal promotion, we are looking for a customer focused Service Co-ordinator/Sales Co-ordinator/Customer Service Representative to provide key aftermarket contact and support to customers and the team.
Tasks
  • Working together as part of a team of 8 within the Spare Part Section to provide the best support to customers whilst maximising the efficiency.
  • Identify, quote and process spare part orders
  • Provide information via email and phones to customers and engineers.
  • Provide customer quotations, order processing and order acknowledgements.
  • Ensure all customer requests are handled professionally and in a timely manner.
  • Deal with invoicing and all administration surrounding the aftermarket sales.

Essential Skills
  • Very organised and efficient - with the ability to multitask.
  • Ability to manage own workload and drive results.
  • Capable of digesting complex technical information (full training given).
  • Excellent attention to detail.
  • Good general communication skills - able to communicate effectively at all levels.
  • Excellent attitude to customer care.
  • Ability to work as part of a team.
  • UK Driving Licence.

Benefits
Excellent benefits including generous pension, 25 days holiday plus BH, Charity day, Work place nursery benefit, gym discounts, DIS, Excellent training and opportunities. Hybrid working after probation.

Reference: 52501496

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