Service Desk Analyst
IT Service Desk Analyst
Are you an IT Service Desk Analyst looking for a new challenge?
Are you seeking a permanent IT opportunity offering excellent training?
In this exciting IT support role working for a leading global law firm, you will be responsible for providing 1st line support for all technology systems.
Are you looking for a great work/life balance?
Hybrid working is on offer at this forward-thinking firm, offering you the chance to work from home 2 days per week!
Your responsibilities:
Being the first point of call for all IT-related support and providing remote technical support for computer applications and hardware:
- Office 365
- Microsoft Teams
- Windows 10
- Active Directory
- Exchange
- iManage
Your skills:
- 1 - 3 years’ experience within an IT Service Desk or phone-based customer service role
- Excellent troubleshooting skills, with a demonstrable knowledge of hardware such as laptops and mobiles.
- Excellent communication skills and a good understanding of working in a high pressure environment.
Monday to Friday, 9.30am-5.30pm shift
If this sounds of interest, hit APPLY now!
Reference: 52522305
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
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