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1st Line Service Desk Analyst (Hybrid)

Posted 1 week ago by vertex-it-solutions

£24,000 - £30,000 per annum
Permanent, full-time

London London

This role requires an individual who can: Act as the first point of contact for our clients’ IT requests and issues via phone, ticketing system and email. Diagnose and resolve 1st line assigned tickets within target resolution times. Accurately classify...

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