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Service Desk Advisor

Posted 4 January by Interaction Recruitment Ended

Service Desk Advisor

Bradford, West Yorkshire

£21,000 + benefits

A market leader in the education sector is looking to recruit an experienced Service Desk Advisor. Telephone and email support is required to handle enquiries from the increasing number of external customers. This is a great opportunity for an individual with problem solving capabilities, excellent customer service skills and at least 2 years experience in a similar role

In joining the Service Desk team you will be required to provide customer support nationally and internationally for a wide variety of products and systems. Customer focused assistance will be delivered both via telephone and email. A strong technical aptitude is required to meet the demands of the role, although training on specific products will be provided. Excellent communication skills (particularly using the telephone) and organisational ability are a must for this important role.

The profile for the ideal candidate is:

· Experience in a similar busy service desk environment

· Strong customer focused

· Experience of working with Windows systems

· Works well as part of a team

· Can troubleshoot and solve problems off their own back

In this business no two days are ever the same. Every day you will face new situations and will have to listen, think, ask questions and set priorities.

In return they offer a relaxed and friendly working environment, competitive salary, 25 days holiday, 3% pension and excellent opportunities to progress your own career.

If you are looking for a fantastic opportunity with a market leading company then please send your CV to and I will then give you a call to discuss in more detail.

Reference: 34139239

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